Account Representative – Experienced

Partners Rental Purchase

. Handle high-volume inbound and outbound calls on consumer accounts, including dialer calls .

Posted 11/10/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in debt collections with a strong focus on negotiation and compliance with consumer protection regulations. Proven ability to achieve collection goals while maintaining accurate documentation and effective communication.

Highest-signal resume keywords

Debt Collections ExperienceNegotiation SkillsKnowledge of FDCPARegulation F ComplianceFluency in Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt CollectionsNegotiationDocumentationConsumer Protection ComplianceCollection Goals Achievement

Soft Skills

CommunicationProblem-Solving

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Third-Party CollectionsInbound CallsOutbound CallsConsumer AccountsPayment Arrangements

About the role

Key responsibilities & impact

Handle high-volume inbound and outbound calls on consumer accounts, including dialer calls
Assess each consumer’s situation and negotiate settlements and payment arrangements
Document every conversation accurately
Follow consumer-protection rules governing the work
Work on camera for the entire shift

Requirements

What you’ll need

Minimum of 2 years of debt collections experience
Third-party collections experience strongly preferred
Proven track record of hitting collection goals
Strong negotiation skills to secure settlements and payment arrangements
Working knowledge of FDCPA and Regulation F
High school diploma or GED
Reliable high-speed internet and a quiet, private workspace
Must live in Florida
Fluent in Spanish is a plus

Benefits

Comp & perks

Monthly bonus
Work from home
Set schedule with weekends off
Holidays off and paid
Computer equipment supplied
Paid training
Medical, dental and vision insurance
HSA and FSA
Free confidential counseling through employee assistance program
401(k)
Company-paid life and AD&D insurance
Disability insurance
8 paid holidays
Paid vacation and sick time (16 days a year for your first 3 years)
Referral bonuses