Account Representative – Experienced

Partners Rental Purchase

. Handle high-volume inbound and outbound calls on consumer accounts, including dialer calls .

Posted 11/10/2026full-timeHouston • Texas • United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in debt collections with a strong focus on negotiation and compliance with consumer protection regulations. Proven ability to achieve collection goals while maintaining accurate documentation and effective communication.

Highest-signal resume keywords

Debt Collections ExperienceNegotiation SkillsKnowledge of FDCPARegulation F ComplianceFluent Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Debt CollectionsNegotiationDocumentationConsumer Protection ComplianceSettlement Arrangements

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

Dialer SystemsHigh-Speed Internet

Industry Keywords

Third-Party CollectionsConsumer AccountsHigh-Volume CallsTexas Residency

About the role

Key responsibilities & impact

Handle high-volume inbound and outbound calls on consumer accounts, including dialer calls
Assess consumers’ situations and negotiate settlements and payment arrangements
Document every conversation accurately
Follow consumer-protection rules governing collection work
Work on camera for the entire shift

Requirements

What you’ll need

Minimum of 2 years of debt collections experience
Third-party collections experience strongly preferred
Proven track record of hitting collection goals
Strong negotiation skills to secure settlements and payment arrangements
Working knowledge of FDCPA and Regulation F
High school diploma or GED
Reliable high-speed internet
Quiet, private workspace
Must live in Texas
Candidates within 25 miles of the Houston office will work a hybrid schedule
Fluent Spanish is a plus

Benefits

Comp & perks

Monthly bonus
Full benefits
Monday–Friday schedule with weekends off
Paid holidays, including Thanksgiving, Black Friday, Christmas and the Fourth of July
Fully remote work for employees living more than 25 miles from the Houston office
Company-supplied computer equipment
Paid training
Medical, dental and vision insurance
HSA and FSA
Free confidential counseling through the employee assistance program
401(k)
Company-paid life and AD&D insurance
Disability insurance
8 paid holidays
Paid vacation and sick time (16 days a year for the first 3 years)
Referral bonuses