Freight Operations Specialist – In-Country Enablement

. Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt .

Posted 10/15/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Key responsibilities & impact

Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt
Request and compare quotes, recommend routing based on cost and transit time, and book approved shipments
Coordinate cargo-ready dates, pickups, product and carton label approvals, and delivery appointments with manufacturers, carriers, and warehouses
Prepare and review packing lists and commercial invoices; verify consignee details, addresses, Incoterms, HS codes, and country-of-origin information
Coordinate customs clearance and review entry summaries
Track shipments, keep client-facing trackers current, communicate status and delays, and resolve shipment exceptions
Use TMS and WMS platforms to manage bookings, shipment milestones, and warehouse receiving; maintain accurate shipment records
Prepare monthly client expense reports covering warehouse costs, inbound and outbound freight, and products sourced by Passport Global
Audit 3PL and freight charges, resolve billing discrepancies, coordinate credits, and identify service or cost improvements

What you’ll need

Experience managing international freight shipments end to end across multiple modes
Strong knowledge of freight operations, Incoterms, shipping documentation, and customs clearance processes
Hands-on experience with TMS and WMS platforms
Excellent attention to detail, organization, communication, and follow-through; able to manage multiple shipments and deadlines
Analytical and proactive problem-solver who can coordinate effectively with clients, manufacturers, forwarders, brokers, and warehouses
Degree in Logistics, Supply Chain Management, International Business, or related field preferred; equivalent experience considered

Comp & perks