Supervisor, Project Coordination

Pavion

. Oversee the coordination and support of installation projects to ensure timely execution and successful project outcomes .

Posted 10/5/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project coordination, resource allocation, and operational efficiency, with a strong focus on data analysis and performance monitoring. Proficient in utilizing project management and scheduling software to enhance service delivery and team productivity.

Highest-signal resume keywords

Project ManagementWorkforce Management SoftwareData AnalysisDashboard CreationCustomer Service

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project CoordinationScheduling SoftwareData VisualizationMicrosoft OfficePerformance Metrics AnalysisDocumentation AccuracyOperational EfficiencyProcess ImprovementResource AllocationWorkload Management

Soft Skills

CommunicationOrganizationProblem-SolvingAttention to DetailCollaboration

Tools & Technologies

ERP SoftwareExcelPower BIBusiness Software ToolsReporting Tools

Industry Keywords

Low-Voltage SystemsConstruction ProjectsTechnical SupportCustomer Service StandardsOperational Trends

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee the coordination and support of installation projects to ensure timely execution and successful project outcomes
Monitor team workloads and resource allocation to ensure appropriate coverage and efficient task distribution
Ensure consistent execution of scheduling, documentation, communication, and project support processes
Support resolution of escalated scheduling conflicts, customer concerns, resource constraints, and project-related issues
Partner with field operations, project management, and other departments to improve coordination and service delivery
Ensure project documentation, tracking systems, and administrative records are accurate, complete, and maintained according to company standards
Collect, analyze, and interpret operational and performance data related to project coordination activities
Develop and maintain reports, dashboards, and KPIs to measure team productivity and effectiveness
Analyze trends related to project volume, project status changes, work orders, scheduling activity, labor utilization, material movement, backlog management, and other operational metrics
Provide regular reporting and recommendations to leadership regarding team performance, capacity needs, process efficiency, and business trends
Identify opportunities for process improvements and operational efficiencies through data analysis and performance monitoring
Support forecasting and workforce planning efforts by analyzing workload trends and resource requirements
Establish and maintain standardized procedures and best practices for project coordination activities
Monitor team compliance with internal processes, documentation requirements, and customer service standards
Evaluate workflows and implement process improvements to increase efficiency, accuracy, and scalability
Support continuous improvement initiatives that enhance customer experience and operational performance
Participate in developing and implementing new tools, systems, and reporting capabilities
Serve as a liaison between Project Coordinators, field operations, project management, and other business functions
Collaborate with leadership to establish priorities, staffing strategies, and operational goals
Support departmental initiatives and special projects as assigned
Communicate operational trends, challenges, and recommendations to management

Requirements

What you’ll need

High school diploma or GED
5+ years of relevant experience, including customer service, dispatch, or technical support; or an equivalent combination of education and experience
Experience with project management, workforce management, ERP, or scheduling software
Experience with scheduling or workforce management software
Familiarity with low-voltage systems, construction projects, or technical terminology
Proficient in Microsoft Office and comfortable using business software tools
Experience creating dashboards and data visualizations using Excel, Power BI, or similar reporting tools
Strong attention to detail and documentation accuracy
Strong skills in communication, organization, problem-solving, and customer service
Ability to manage workload independently, prioritize tasks, and work with minimal supervision
Able to collaborate effectively with both office and field teams
Demonstrates a desire to learn, grow, and adapt in a professional environment
Preferred: Associate's or Bachelor's degree in Business, Project Management, Operations Management, or a related field
Preferred: Experience leading teams within construction, security integration, fire alarm, low-voltage, AV integration, or technical service environments

Benefits

Comp & perks

Comprehensive benefits package