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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep knowledge of US KYC requirements and experience in leading KYC operations, including managing teams and developing operational metrics. Proficient in improving KYC tooling and workflows while ensuring compliance and effective communication with stakeholders.
Highest-signal resume keywords
US KYC RequirementsKYC Operations LeadershipTeam Management and DevelopmentOperational Metrics DevelopmentRemediation of Control Gaps
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer IdentificationBeneficial OwnershipCustomer Due Diligence (CDD)Enhanced Due Diligence (EDD)Customer Risk RatingPolicy and Procedure MaintenanceAudit and Regulatory ComplianceRoot Cause AnalysisEvidence RetentionUser Acceptance Testing
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrong OwnershipAbility to Manage Competing PrioritiesCoaching and Feedback
Tools & Technologies
AI ToolsAutomation ToolsKYC ToolingData Protection Solutions
Industry Keywords
KYCDue DiligenceComplianceRisk ManagementOperational Guidance
About the role
Key responsibilities & impact- Lead day-to-day KYC operations across customer onboarding and ongoing due diligence
- Review complex cases and escalations using risk-based judgment
- Manage and develop the KYC team through coaching, training, feedback, and capacity planning
- Own and maintain KYC policies, procedures, and operational guidance
- Partner with Product, Engineering, Data, and business teams on solutions and priorities
- Build relationships with enterprise partners, customers, and their Compliance teams
- Identify control gaps and lead remediation, including root cause analysis, corrective actions, evidence retention, and validation
- Participate in audits and regulatory examinations
- Manage KYC vendor relationships
- Improve KYC tooling and workflows, including requirements definition and user acceptance testing
- Improve efficiency and control effectiveness through automation and governed AI use
- Develop and report operational metrics to senior management
- Support occasional weekend duty as business needs require
Requirements
What you’ll need- Deep knowledge of US KYC requirements, including customer identification, beneficial ownership, CDD, EDD, customer risk rating, and ongoing due diligence
- Experience leading KYC operations and reviewing complex cases and escalations
- Demonstrated success managing and developing a team
- Experience partnering with Product, Engineering, Data, and business teams
- Ability to manage competing priorities and communicate trade-offs and capacity constraints
- Experience maintaining policies, procedures, and operational guidance
- Experience owning remediation of control gaps and audit or regulatory findings
- Experience developing operational metrics and reporting to senior management
- Excellent written and verbal communication skills
- Hands-on approach, strong ownership, and comfort in a fast-paced environment
- Familiarity with AI and automation tools, data protection, and verification of outputs
Benefits
Comp & perks- Equity
- Bonus eligibility based on individual and company performance
- 15% annual salary bonus
- Competitive total compensation and benefits package
- Remote-first work arrangement
- Globally distributed workforce