Docs Team Lead

Payabli

. Manage and mentor two technical writers, including 1:1s, career development, and ownership clarity .

Posted 10/27/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in technical writing and developer documentation, particularly with API references and documentation workflows. Proven ability to lead and mentor teams while managing documentation processes and utilizing AI tools effectively.

Highest-signal resume keywords

Technical WritingAPI Reference ExperienceOpenAPI ExpertiseDocs-As-Code WorkflowsMentoring Technical Writers

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

API DocumentationTypeScriptPythonGitMarkdown/MDXDocOps ToolsAI Coding AgentsDocumentation CI/CDQuality AssuranceInformation Architecture

Soft Skills

Clear Written CommunicationJudgmentCollaborationMentoringGoal Setting

Tools & Technologies

AI AgentsDocumentation ToolsGitHubCI/CD SystemsFern

Industry Keywords

PaymentsFintechDocumentation WorkflowsPortfolio Site

Tech Stack

Tools & technologies

PythonTypeScript

About the role

Key responsibilities & impact

Manage and mentor two technical writers, including 1:1s, career development, and ownership clarity
Run team rituals, including quarterly goal setting, backlog grooming, PTO and coverage planning, writing workshops, and blog posts
Own the API reference for Payabli’s embedded payments API across Pay In, Pay Out, and Pay Ops
Own information architecture, docs CI/CD, style guide, and linting rules
Use AI agents in daily documentation workflows with human review gates
Review documentation pull requests before subject matter expert review and serve as the final human quality gate
Triage engineering and product work daily, convert it into prioritized documentation tickets with ship dates, and delegate work
Ship documentation with every monthly production release, including API changelogs, release notes, and feature launch documentation
Maintain published SLAs and release tiers and communicate schedule slips to stakeholders
Own Payabli’s public agent skills plugin and related skills, agent instructions, and tooling
Publish a monthly State of the Docs report using product analytics, AI chat, and search data
Track team velocity, post-release documentation work, and AI answer coverage; set targets
Report to the CTO

Requirements

What you’ll need

8+ years in technical writing or developer documentation, with real API reference experience
Experience leading or mentoring technical writers
Deep OpenAPI experience
Experience with docs-as-code workflows using Git, pull requests, CI and Markdown/MDX
Ability to read API responses, write scripts in TypeScript or Python, and build docOps tools
Hands-on experience using AI coding agents in a docs workflow, with judgment about where they fail
Habit of verifying everything and saying “I don’t know yet” instead of guessing
Clear written communication, async-first
Payments or fintech experience is nice to have
Experience with Fern or a similar docs and SDK platform is nice to have
Portfolio showing API documentation written and docs tooling built is nice to have
Strongly preferred: portfolio site

Benefits

Comp & perks

Stock options with the potential to unlock more equity as we grow
Flexible PTO and paid parental leave
Medical, dental, & vision insurance
401K, HSA, pre-tax savings programs
Competitive salary
Remote work arrangement