Manager, Software Development – Vehicle Services

PayByPhone

. Lead and support the software development team to deliver a world-class PayByPhone platform experience .

Posted 10/8/2026full-timeVancouver • CanadaSeniorLead💰 CA$160,000 - CA$170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading software development teams within Agile environments, focusing on SaaS service design, development, and operational excellence. Proven ability to manage cross-functional collaboration, technical design, and team growth while ensuring adherence to best practices and project milestones.

Highest-signal resume keywords

Agile Development ManagementSaaS Service DevelopmentTechnical Design and ArchitecturePeople Management and Team GrowthCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development ManagementLegacy Code ImprovementAcceptance Criteria WritingService-Level DesignOn-Call Support Management

Soft Skills

Excellent People Management SkillsCollaboration and InnovationContinuous Improvement Mindset

Certifications & Qualifications

Degree in Computer Science or Equivalent

Industry Keywords

SaaSAgileSoftware DevelopmentTechnical DesignCross-Functional Teams

About the role

Key responsibilities & impact

Lead and support the software development team to deliver a world-class PayByPhone platform experience
Plan, release, and schedule development with Product Management
Determine scope and ensure features meet requirements
Provide estimates and initial assessments for proposed development tasks
Track and report project progress against milestones and keep stakeholders updated
Coordinate cross-functionally across internal and external teams to drive product development
Manage and triage the team backlog, including defect tickets
Serve as Scrum Master and remove roadblocks
Own technical design and architecture outcomes within the team
Ensure software and technology adhere to development, operational, and budget guidelines
Operate and maintain team services and maintain a rotating on-call incident escalation and response process
Create a culture of continuous improvement
Source, interview, and hire technology candidates
Improve software development onboarding and documentation
Conduct regular 1-on-1s, performance and development reviews, objective setting, and feedback
Enable collaboration, innovation, and team growth
Keep current with software development and testing best practices

Requirements

What you’ll need

Involved in the inception, design, development, and operation of a SaaS service or significant subcomponent
Able to quickly become productive in an unfamiliar platform, given appropriate historical guidance
Experience as a software development manager or software team leader in an Agile development environment
Experience working in a global SaaS organization, including understanding of architectural concepts
Experience working with legacy code and improving it in-place or with a greenfield replacement
Past experience as a developer
Able to capture requirements and write high-quality acceptance criteria
Deep understanding of a production environment for a team’s applications, technology, and collaborators
Service-level design and documentation experience
People management experience, including appraisals and objective setting
Experience leading a team focused on building core technology features
Experience working with cross-functional teams to deliver complex features
Excellent people management skills, including hiring and growing a talented team of engineers
7+ years of industry experience
Relevant industry experience and/or a degree in Computer Science/equivalent
Must maintain a personal data plan to fulfill on-call support responsibilities

Benefits

Comp & perks

Retirement Savings Program (RRSP for Canada)
4 weeks of vacation per year for permanent full-time employees
Up to 15 days of work from anywhere, subject to management and IT Security approval
5 personal days annually
Paid sick days
Comprehensive medical and dental coverage from Day 1, with no waiting period
Employee Assistance Program (EAP)
Professional development, continuous learning, and career progression opportunities