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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client satisfaction through needs assessments, cost/benefit analysis, and effective communication. Proficient in creating functional specifications and documentation to support system improvements and user training.
Highest-signal resume keywords
Payroll Industry ExperienceHR Industry ExperienceBusiness Specification WritingClient Relationship ManagementFunctional Specification Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentCost/Benefit AnalysisFunctional SpecificationsUse Case DevelopmentProcess Modeling
Soft Skills
Client SatisfactionCommunicationRelationship BuildingProblem Solving
Tools & Technologies
PaylocityComputer ProficiencyPhone SystemsMultiple Software Programs
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
PayrollHRClient NeedsSystem FunctionalityCustomization
About the role
Key responsibilities & impact- Carry out Paylocity’s mission of driving client satisfaction by understanding client needs and ensuring successful outcomes
- Handle needs assessments and cost/benefits analysis
- Establish internal and external relationships
- Solicit product and enhancement requirements from end users and convert requests into workable solutions
- Create, analyze, and validate detailed functional/technical specifications
- Drive increased use of core system functionality to reduce customization needs
- Improve systems by studying current practices and designing modifications
- Establish intra- and interdepartmental relationships to prioritize needs and communicate project status and timing expectations
- Create internal documentation and training for setup and ongoing support
- Document requirements, create use cases, and develop process models
- Maintain knowledge and understanding of system functions and release features
Requirements
What you’ll need- Bachelor’s degree required
- At least two years’ experience in Payroll and HR Industry (or equivalent experience for Partner Integration)
- Experience in a front-line customer facing role
- Experience writing business specifications preferred
- Ability to sit for extended periods, typically 7–8 hours a day
- Ability to operate a computer, use phone systems, type, and use multiple software programs simultaneously
- Must be available five days per week during designated work hours
- Must work from home or location of record within the U.S.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) match
- Perks that support you, your family, and your finances
- Career development opportunities
- Fully remote work from home or location of record within the U.S.
- No in-office requirements
