Manager, Client Contract Management Ops

Paylocity

. Lead, coach, and develop a team of 5–10 Client Contract Managers .

Posted 10/20/2026full-timeRemote • United StatesSeniorLead💰 $92,500 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading client contract management teams, executing renewal strategies, and managing complex negotiations. Proven ability to collaborate cross-functionally with Sales, Finance, and Legal while ensuring adherence to contract standards and pricing frameworks.

Highest-signal resume keywords

Client Contract ManagementRenewal Strategy ExecutionPeople ManagementCross-Functional CollaborationContract Negotiation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract ManagementRenewal NegotiationsPricing StrategyWorkflow ImprovementPerformance Metrics Monitoring

Soft Skills

CoachingTeam DevelopmentCommunication

Tools & Technologies

Renewal ToolsAutomation Tools

Industry Keywords

Account ManagementProject ManagementRisk MitigationContract Governance

About the role

Key responsibilities & impact

Lead, coach, and develop a team of 5–10 Client Contract Managers
Set expectations for renewal strategy, execution quality, and client communication
Conduct performance reviews, coaching sessions, and development planning
Support onboarding, training, and readiness of new team members
Own team-level execution of the end-to-end renewal process
Review and guide complex renewals involving pricing strategy, term negotiations, and risk mitigation
Ensure consistent application of renewal standards, contract language, and pricing frameworks
Act as escalation point for high-risk renewals and complex client scenarios
Partner with Sales and Client Service leaders on renewal strategy, growth opportunities, and account risks
Collaborate with Finance, Legal, and Deal Desk teams on pricing, approvals, and contract governance
Serve as renewal subject-matter expert in cross-functional initiatives
Improve renewal workflows, tools, and templates
Identify automation and standardization opportunities
Support implementation of renewal programs, pricing models, and tooling enhancements
Own team-level renewal forecasting accuracy
Monitor and report on renewal performance metrics, trends, and risks

Requirements

What you’ll need

Bachelor’s degree required
7+ years of experience in renewals, account management, contract management or project management required
2+ years of people management experience leading client-facing or revenue-supporting teams
Proven ability to manage complex, high-volume workflows while leading others
Strong experience working with contracts, pricing structures, and renewal negotiations
Demonstrated success partnering cross-functionally with Sales, Finance, Legal, and Operations
Must be available five days per week during designated work hours
Must be able to sit and/or stand for up to 8 hours a day
Must have close visual acuity for data and figures, transcription, computer terminal use, extensive reading, and visual inspection

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) match
Career development
Annual bonus
Restricted stock unit grant based on individual performance
Fully remote work from home or location of record within the U.S.
No in-office requirements