Inventory Management Specialist

Paystone

. Manage the full lifecycle of payment terminals and hardware, including POS units, PIN pads, and accessories, within Salesforce CRM .

Posted 11/9/2026full-timeRemote • MoroccoJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong proficiency in Salesforce CRM for managing payment terminal operations, including data entry, inventory management, and ticket workflows. Capable of collaborating across teams to ensure accurate billing and support processes while maintaining meticulous attention to detail.

Highest-signal resume keywords

Salesforce CRM ManagementData Entry AccuracyInventory Data ManagementCustomer Support ExperiencePayments Industry Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CleanupSerial Number ReconciliationTicket Workflow ManagementEquipment Billing AlignmentOperational Audits

Soft Skills

Excellent Communication SkillsCollaboration Across TeamsMeticulous Attention to Detail

Tools & Technologies

Salesforce CRM

Industry Keywords

PaymentsFintechMerchant ServicesPayment Terminal TypesPAXVerifoneIngenicoClover

About the role

Key responsibilities & impact

Manage the full lifecycle of payment terminals and hardware, including POS units, PIN pads, and accessories, within Salesforce CRM
Log equipment shipments, deployments, swaps, returns, repairs, and deactivations
Coordinate with field technicians, shipping/logistics partners, and internal teams to maintain accurate Salesforce stage updates
Review, process, and resolve hardware-related customer support tickets and requests
Ensure terminal displacement, replacement, and retrieval tickets are closed and documented according to company SLA standards
Act as the internal point of contact for hardware status inquiries from Support, Sales, and Account Management
Maintain accurate terminal inventory, serial numbers, merchant account bindings, and status tags in Salesforce
Perform data cleanups and cross-functional checks to eliminate duplicate records and status discrepancies
Align Salesforce terminal data with Finance/Billing systems to ensure accurate equipment billing
Lead data-side execution for quarterly and annual hardware and operational audits
Validate, verify, and archive open support and deployment tickets
Reconcile system inventory totals against billing records without physical stock counting

Requirements

What you’ll need

1–3 years of experience in operations, customer support, or inventory data management
Experience within the Payments, Fintech, or Merchant Services industry is an asset
Strong proficiency working within Salesforce CRM, including managing cases, assets, inventory objects, dashboards, and ticket workflows, is an asset
Meticulous approach to data entry, serial number reconciliation, and process accuracy
Ability to identify and resolve system discrepancies between ticketing, inventory records, and billing data
Excellent verbal and written communication skills
Ability to collaborate effectively across Support, Finance, and Logistics teams
Familiarity with payment terminal types and brands such as PAX, Verifone, Ingenico, and Clover is a major plus
Willingness and ability to work during EST business hours
Willingness to work under an independent contractor agreement and be responsible for own taxes and benefits
Willingness to purchase own equipment upfront and be reimbursed later

Benefits

Comp & perks

Compensation tied to market data
Flexible time off
Career development opportunities
Work from home
Equal opportunity employer
Disability accommodations available during the interview process