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Inside Sales
PCB Connect Group. Receive, register and follow up on customer orders, ensuring accurate delivery information .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and order administration, with a strong focus on accurate documentation and effective communication. Proficient in managing customer interactions and supporting sales processes while maintaining data integrity in CRM and ERP systems.
Highest-signal resume keywords
Customer Service ExperienceOrder AdministrationCRM and ERP SystemsFluent SpanishStrong English Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuote GenerationDocument ManagementCustomer Data UpdatingSales Support
Soft Skills
CommunicativeMeticulousSolution-OrientedOrganizational SkillsCustomer Focus
Industry Keywords
PCB IndustryElectronic Industry
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Receive, register and follow up on customer orders, ensuring accurate delivery information
- Provide professional customer service via phone and email
- Answer customer questions and assist customers
- Generate quotes
- Manage order-related documents
- Support salespeople with various tasks
- Update CRM and ERP systems
- Update customer data
- Ensure documentation is accurate and up-to-date
- Perform other tasks related to customer support
- Work closely with the local sales team and support their daily work
- Maintain control of the entire process from RFQ to order
Requirements
What you’ll need- Previous experience in customer service, order administration, or inside sales, or relevant studies for starting a career in this field
- Experience from the PCB and/or Electronic industry is an advantage but not a must
- Communicative, meticulous and able to thrive in a role with many customer contacts
- Professional and solution-oriented way of working
- Likes structure, order and satisfied customers
- Fluent spoken and written Spanish
- Strong written and spoken English skills
- Based in either Spain or Portugal
Benefits
Comp & perks- Remote work
- Consultancy/contract assignment