QA Associate

PCI Pharma Services

. Apply and maintain quality standards for PCI Pharma Services and its products .

Posted 9/17/2026full-timeMississauga • CanadaJuniorMid-Level💰 CA$53,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality management systems, GMP compliance, and pharmaceutical packaging processes. Proficient in conducting quality inspections, managing CAPA procedures, and maintaining detailed QA documentation.

Highest-signal resume keywords

Quality Management SystemsGMP CompliancePharmaceutical Packaging ProcessesCAPA ProceduresQuality Control Inspections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ControlDeviation ReportingRoot-Cause AnalysisEnvironmental MonitoringData ManagementMathematical SkillsDocumentation ReviewInspection ApprovalQuality Metrics DevelopmentSOP Compliance

Soft Skills

Attention to DetailOrganizational SkillsInterpersonal SkillsProblem SolvingTeamwork

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookDatabase Management

Industry Keywords

Pharmaceutical IndustryGMP StandardsQuality AssuranceProduction SpecificationsOccupational Health and Safety

About the role

Key responsibilities & impact

Apply and maintain quality standards for PCI Pharma Services and its products
Maintain and perform quality management systems
Work with production and customer service to ensure customer specifications and internal and regulatory GMP standards are met
Apply company SOPs related to production, quality, and pharmaceutical packaging
Review and approve inspection and production documentation
Guide, coach, and direct production staff on quality issues
Compile and maintain QA documentation and data
Evaluate quality-control methods and recommend improvements
Prepare deviation and incident reports
Investigate customer complaints and report results to clients
Review IORFs and determine supporting documentation requirements
Complete annual product assessments as required by clients
Monitor and adhere to GMP and occupational health and safety practices
Conduct quality-management-system and annual GMP refresher training
Conduct environmental monitoring in production areas
Investigate temperature and humidity excursions and perform weekly report assessments
Assist with external audits and responses to audit observations
Perform quality-control inspections, line clearances, and line audits
Approve material requisition forms for packaging, destruction, QA samples, rejects, and product adjustments
Assess new products and determine whether APIs can be packaged at the site
Lead and assess deviation, complaint, self-inspection, and CAPA procedures
Initiate and manage CAPAs using root-cause analysis, containment, and permanent solutions
Communicate corrective-action status, results, and impacts to stakeholders
Ensure products and processes conform to SOPs and documented procedures
Develop, monitor, and publish quality metrics
Assess procedures for compliance, identify gaps, and recommend improvements
Manage retained-sample storage
Revise GMP documentation through the change-control system
Develop test standards and procedures
Perform delegated Senior QA Associate responsibilities and back up the Senior QA Associate and Quality Director
Report to the Quality Director

Requirements

What you’ll need

University degree / college certificate and 2–5 years of equivalent experience in the fields of math or science
Experience in the pharmaceutical industry and knowledge of GMPs
In-depth knowledge and experience with manufacturing and packaging processes
Exceptional attention to detail and accuracy in maintaining records and data
Excellent organizational and time management skills
Effective interpersonal and teamwork skills
Ability to problem solve, coach, influence, and negotiate at all levels within the organization
Extensive computer knowledge and adeptness with Microsoft Word, Excel, Outlook, and database management
Excellent mathematical, written, and oral communication skills
Ability to oversee project assignments, direct daily activities, and provide on-the-job training to temporary employees
Ability to multitask
Ability to walk and stand significantly on a concrete floor and work at a computer terminal for long periods
Ability to work in office, warehouse, and packaging-room environments
Established work schedule based on production needs

Benefits

Comp & perks

Annual performance bonus eligibility
Paid time off
Extended health benefits, including dental and vision
Life and disability insurance
Retirement savings options such as an RRSP with employer contributions
Wellness and employee-support programs may also be available
Full-time employment