Construction Technology Analyst

PCL Construction

. Resolves user-reported problems using available tools and following procedures and policies for handling support cases.

Posted 10/7/2026full-timeRichmond • CanadaSeniorLead💰 CA$85,000 - CA$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in problem-solving, technical training delivery, and effective communication while managing district office and construction site technology solutions. Proven ability to implement corporate initiatives and foster relationships with stakeholders.

Highest-signal resume keywords

Problem-SolvingTechnical Training DeliveryProject ManagementChange Management MethodologiesStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportProblem Management DatabaseServer AdministrationTechnology Solutions MonitoringDistrict Jobsite SetupRemote SupportProactive Solutions DevelopmentKnowledge Resource CreationImplementation SupportTroubleshooting

Soft Skills

Effective CommunicationOrganizational SkillsTime ManagementMultitaskingCoaching

Certifications & Qualifications

High School DiplomaBachelor’s Degree in Computer TechnologyAssociate’s Degree in Computer Technology

Industry Keywords

Business Technology InitiativesOperational Project TeamsDistrict Strategic PlanProgressive ExperienceFeedback Solicitation

About the role

Key responsibilities & impact

Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
District jobsite setup and turndown, including remote support.
Plans, creates, and delivers technical training and other knowledge resources.
Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
Assists and coaches other team members with technical issues and acts as an escalation point.
Actively seeks out issues, problems, and opportunities, and creates solutions.
Solicits feedback from operational project teams to identify innovations, challenges, and issues.
Awareness of district strategic plan and alignment with Business Technology initiatives.
Provides implementation support on corporate and regional initiatives.

Requirements

What you’ll need

High school diploma or equivalent required.
Bachelor’s or Associate’s degree in computer technology or a related discipline.
8 years of progressive experience in a related field.
Effective verbal and written communication skills, with a proven ability to communicate complex ideas and concepts clearly and concisely.
Advanced problem-solving and troubleshooting skills, with a focus on proactive solutions.
Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
Results-oriented and has project management experience.
Knowledge of change management methodologies.
Ability to establish and maintain effective relationships with key stakeholders and decision makers.

Benefits

Comp & perks

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions