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Technical Solutions Analyst
PCL Construction. Understand Time Entry and Payroll systems requirements, strategies, best practices, processes and business outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, custom software design, and user experience design, with a strong focus on stakeholder collaboration and change management. Proficient in managing product backlogs and user stories using Azure DevOps while ensuring user adoption and satisfaction.
Highest-signal resume keywords
Business Analysis ExperienceCustom Software DesignAzure DevOps ManagementUser Interface Design with FigmaChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process Re-engineeringSoftware Development Lifecycle MethodologiesUser Acceptance TestingWireframingMockup CreationProduct Backlog ManagementUser Story DevelopmentAcceptance Criteria DefinitionTraining Material DevelopmentTime Entry and Payroll Systems
Soft Skills
Strong Communication SkillsOrganizational SkillsProblem-Solving SkillsRelationship BuildingTeam Collaboration
Tools & Technologies
Azure DevOpsFigmaAI Tools
Industry Keywords
Stakeholder EngagementUser AdoptionChange Management PlansCustomer Centric SupportTraining Rollouts
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Understand Time Entry and Payroll systems requirements, strategies, best practices, processes and business outcomes
- Gather, document and validate business system user requirements
- Lead workshops and build consensus with stakeholders and subject matter experts across multiple business units
- Design intuitive user experiences and software features using wireframes and mockups
- Collaborate with stakeholders to validate solutions that support business processes and drive user adoption
- Create and manage product backlogs, user stories, acceptance criteria, and development work items using Azure DevOps
- Coordinate User Acceptance Testing, track issues, and obtain user signoff
- Develop training materials
- Conduct training rollouts to internal client groups
- Create and execute change management plans to drive acceptance, adoption, minimize resistance, and maximize engagement and efficiencies
- Provide robust, customer centric support to all users
- Continuously learn industry best practices
- Use AI to ensure responsibilities are completed as efficiently as possible
Requirements
What you’ll need- Knowledge and practical experience with custom software design, software implementations, software development lifecycle methodologies, business process re-engineering, and organizational change management
- Post-secondary education in information systems, information technology, computing science, engineering or a related field is required
- Minimum of 5 years of business analysis experience is required
- Experience using Figma (or equivalent) to create and validate user interface designs is considered an asset
- Experience using Azure DevOps or similar work tracking systems to manage user stories, backlogs, and development activities
- Comfortable working with high profile, aggressive project schedules
- Strong communication, organizational, and problem-solving skills
- Able to develop creative solutions to meet customer needs for company-wide processes and software
- Demonstrated relationship building skills with diverse stakeholder groups
- A positive attitude with a passion and commitment to project success
- Ability to work effectively within a team environment
- Experience with Time Entry and Payroll systems is considered an asset
Benefits
Comp & perks- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
- 100% employee-owned company