Project Manager

PCMI

. Onboard, configure, implement, and launch new customers efficiently .

Posted 10/13/2026full-timeUnited StatesJunior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, particularly in implementing SaaS solutions, while effectively managing client relationships and project deliverables. Proficient in the software development lifecycle (SDLC) and skilled in creating technical documentation and implementation plans.

Highest-signal resume keywords

Project ManagementSaaS ImplementationPMP CertificationSoftware Development Lifecycle (SDLC)Client Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project SchedulingBudget ManagementTechnical DocumentationFunctional Design DocumentsWorkflow ProcessesData ConversionProcess ImprovementApplication Software TestingImplementation PlanningIssue Resolution

Soft Skills

Customer SuccessRelationship BuildingCommunicationStakeholder EngagementProblem Solving

Certifications & Qualifications

PMP Certification

Industry Keywords

SaaS SolutionsProfessional ServicesClient SatisfactionProject SuccessDeployment Timelines

Tech Stack

Tools & technologies

PMPSDLC

About the role

Key responsibilities & impact

Onboard, configure, implement, and launch new customers efficiently
Deliver software solutions on time and on budget
Monitor project status and proactively drive issue resolution
Lead multidisciplinary internal and external teams
Build trusted-advisor relationships with clients
Communicate with stakeholders and gather requirements to define project vision and scope
Manage deliverables, schedules, customer expectations, milestones, and project success
Maintain client satisfaction and enhance the PCRS package
Communicate requirements successfully to the development team
Create implementation plans
Manage changes to project scope, schedules, and costs using appropriate verification processes
Monitor client transactions and processes, perform analysis, and provide recommendations
Represent PCMI at industry conferences and events as needed

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Business, Engineering, Information Technology, or related field or equivalent work experience
PMP Certified, preferred
1-2+ years as a customer-facing Project Manager implementing SaaS solutions
Experience in resource scheduling, utilization targets, owning a budget, and Professional Services
Passion for customer success, building relationships, and learning
Implementation experience with 4-month or longer deployment timelines including data conversions and process improvement, preferred
Complete knowledge and understanding of the software development lifecycle (SDLC)
Expertise in creating technical documentation, functional design documents, and workflow processes
Competence with application software implementation and testing practices
Available for flexible national and international travel to client sites, approximately 10-20%
Although open to remote candidates, employees can only be hired in AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, or WI
Must work in the Park Ridge, IL office 2 days per week if located in the Chicagoland area

Benefits

Comp & perks

Health, Dental & Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short & Long Term Disability Insurance
Company-paid Life Insurance
Voluntary Life Insurance
Voluntary Accident Insurance
Employee Assistance Program
401k with generous Company Match
Commuter Benefits
Paid Time Off accrued per pay period
10 Paid Holidays
Paid Parental Leave
Professional Development Opportunities
Employee Events
Wellness Programs
Employee Discount Programs
Competitive compensation
Flexible remote work for eligible locations