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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy, leadership, and cross-functional collaboration, with a strong focus on customer impact and business outcomes. Proven ability to build and scale high-performing product management teams while ensuring effective product discovery and go-to-market readiness.
Highest-signal resume keywords
Product Strategy OwnershipCross-Functional LeadershipSaaS Product ManagementScaled Agile Framework ExperienceCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyOutcome-Based DeliveryProduct DiscoveryCustomer ValidationPerformance ExpectationsBusiness OutcomesMarket ReadinessLaunch PlanningCareer Path DevelopmentQuantitative Insights
Soft Skills
CoachingTeam LeadershipStrategic PartnershipCommunicationCollaboration
Tools & Technologies
Atlassian JiraAtlassian Confluence
Industry Keywords
SaaSPlatform-Based BusinessAutomotiveWarrantyAftermarket Services
About the role
Key responsibilities & impact- Own product strategy, roadmap, and investment priorities for the Core Product domain
- Lead and scale a product management organization
- Drive customer impact and business outcomes for Core Product initiatives
- Partner strategically with Engineering, Architecture, Sales, Marketing, and Operations
- Serve as the primary executive voice of the customer for the Core Product
- Build, lead, and develop a high-performing product management organization
- Establish roles, responsibilities, and career paths for product leaders and managers
- Set expectations for product discovery, customer validation, and outcome-based delivery
- Implement and evolve product operating rhythms for planning, delivery, and measurement
- Maintain continuous customer engagement to validate strategy and execution
- Partner with Product Managers, Sales, and Customer Success to test assumptions, pricing, packaging, and willingness-to-pay
- Use qualitative and quantitative insights to refine strategy and roadmap
- Ensure go-to-market readiness and adoption
- Own product-side launch planning, enablement, and success measurement
- Ensure customer realization of product value and business results
- Recruit, hire, and develop product leaders and individual contributors
- Set performance expectations tied to outcomes
- Coach leaders to scale impact across teams and initiatives
- Report to the Chief Product Officer and partner with the executive team on company strategy and product investments
Requirements
What you’ll need- Bachelor’s degree in Business Administration or related field or equivalent work experience
- 7–10+ years in product leadership roles within SaaS or platform-based businesses
- Demonstrated experience owning product strategy and outcomes, not just delivery
- Proven ability to lead through complex, cross-functional environments
- Domain expertise in automotive, warranty, or aftermarket services strongly preferred
- Experience with Scaled Agile Framework or Pragmatic Marketing preferred
- Knowledge of Atlassian products Jira and Confluence
- Must be able to travel to the Chicago, IL office and clients, up to 25%
- If located in the Chicagoland area, required to work in the Park Ridge, IL office 2 days per week
- For remote employment, must reside in one of: Alabama, Connecticut, Florida, Georgia, Illinois, Kentucky, Louisiana, Massachusetts, Michigan, Missouri, North Carolina, Nebraska, New Hampshire, New Mexico, Ohio, Pennsylvania, South Carolina, Texas, or Wisconsin
Benefits
Comp & perks- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability Insurance
- Company-paid Life Insurance
- Voluntary Life Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
- 401k with generous Company Match
- Commuter Benefits
- Paid Time Off accrued per pay period
- 10 Paid Holidays
- Paid Parental Leave
- Annual Bonus Program
- Professional Development Opportunities
- Employee Events
- Wellness Programs
- Employee Discount Programs
- Convenient office location to Blue Line
- Immediate benefits coverage from the first day of employment for eligible employees
