Director, Revenue Operations

Peak Technologies, Inc.

. Lead Peak Technologies’ Sales Operations function, including sales planning, forecasting, compensation program management, performance reporting, Salesforce effectiveness, and leadership of Sales Operations Support and commercial pre-sales support .

Posted 10/30/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations, including sales planning, forecasting, and compensation program management, while effectively leading teams and driving Salesforce adoption and process improvements. Strong analytical and communication skills support data-driven decision-making and operational efficiency.

Highest-signal resume keywords

Sales Operations ManagementSales ForecastingSalesforce AdoptionTeam LeadershipPerformance Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningForecastingCompensation Program ManagementPerformance ReportingKPI MonitoringData AnalysisProcess StandardizationFinancial PlanningSales Incentive StructuresOperational Efficiency

Soft Skills

Strong CommunicationStakeholder ManagementProblem-SolvingCollaborative LeadershipChange Management

Tools & Technologies

SalesforceERP SystemsQuoting ToolsBusiness Intelligence Tools

Industry Keywords

Sales OperationsCommercial OperationsTechnology ResellerDistributorSystems Integrator

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead Peak Technologies’ Sales Operations function, including sales planning, forecasting, compensation program management, performance reporting, Salesforce effectiveness, and leadership of Sales Operations Support and commercial pre-sales support
Partner with the Chief Revenue Officer, sales leaders, and FP&A to strengthen sales execution, improve productivity, and support revenue and margin goals
Manage the weekly sales forecast call process, templates, and cadence
Lead annual sales quota and financial planning with sales leaders and FP&A
Lead annual sales compensation plan design and implementation; monitor KPIs and plan effectiveness
Manage monthly sales KPIs, leaderboards, and productivity reporting, providing actionable insights
Facilitate sales quarterly business reviews
Implement Salesforce adoption, data quality, reporting, and consistent sales processes
Facilitate SPIFFs and other revenue acceleration programs
Provide sales data, activity reporting, and performance insights to regional sales leaders
Lead Sales Operations Support and commercial pre-sales support personnel
Develop staffing, workload allocation, coverage, and training plans
Oversee quote preparation and commercial support workflows
Ensure quotes and documentation reflect approved pricing, terms, and internal approvals
Coordinate with Procurement and vendor partners on pricing, product availability, lead times, and opportunity support
Standardize sales support procedures, documentation, escalation paths, and handoffs
Resolve commercial issues and support transitions from quotation to order execution
Monitor service levels, quote turnaround, accuracy, backlog, productivity, and rework
Partner with IT and stakeholders to improve Salesforce, ERP, quoting tools, reporting, and automation
Manage escalated support issues, identify root causes, and implement corrective actions
Coach and develop employees and people leaders; support performance management, succession planning, and organizational effectiveness
Report operational performance, resource needs, risks, and improvement priorities to leadership
Promote a collaborative “One Peak” approach

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field preferred; equivalent relevant experience may be considered
Eight or more years of progressive experience in sales operations, commercial operations, or related functions, including sales planning, forecasting, and performance analysis
Five or more years of experience leading teams, including responsibility for staffing, performance management, and employee development
Experience supporting a technology reseller, distributor, systems integrator, or technology services organization preferred
Demonstrated experience managing sales forecasting, quota and financial planning, sales compensation programs, and commercial support workflows
Experience driving Salesforce adoption, data quality, reporting, and process improvements; familiarity with ERP, quoting, and business intelligence tools
Strong analytical skills, including the ability to translate sales, financial, and activity data into actionable reporting, QBR materials, and performance recommendations
Working knowledge of pricing, gross margin, sales incentive structures, and approval controls
Proven ability to standardize processes and improve service quality, productivity, and operational efficiency
Strong communication, stakeholder management, and problem-solving skills
Ability to lead change, manage competing priorities, and establish accountability across distributed teams
Collaborative, service-oriented leadership style with sound business judgment and a continuous improvement mindset
Primary language used in daily operations is English
Ability to read and interpret documents, procedure manuals, and correspondence
Ability to speak effectively to external customers and employees
Responsible for staffing, workload allocation, goal setting, coaching, performance evaluation, and employee development