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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management with a focus on customer-facing applications and workflows, emphasizing data-driven decision-making and automation to enhance user experience. Proven ability to collaborate with cross-functional teams to drive product adoption and improve operational efficiency.
Highest-signal resume keywords
7+ Years In Product ManagementExperience In B2B SaaSTechnical Fluency In Data ModelsAbility To Answer Questions In SQLExperience With Direct Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementWorkflow DesignData Analytics StrategyAutomation DevelopmentOnboarding ExperienceCustomer Metrics OwnershipIntegration ManagementSQL ProficiencyReal-Time Data SyncPermissions Configuration
Soft Skills
Commercial InstinctCollaborationProblem-SolvingUser-Centric DesignStakeholder Engagement
Industry Keywords
DentalHealthcareRCMPaymentsBillingConsumer CheckoutMulti-LocationMulti-TenantAgency-StyleIntelligence-Layer
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own Practice Experience, including the app, workflows, onboarding, and daily-use experience
- Own configuration versus defaults and improve the speed at which customers connect their PMS and reach value
- Build in-product guidance that replaces training calls
- Own staff experiences when synchronization breaks or data appears incorrect
- Use recurring support volume as a product signal and remove root causes
- Improve the daily workflow for finding accounts, understanding balances, prioritizing work, taking action, and trusting displayed data
- Build automation and products that reduce manual collections work
- Support different operating models through permissions, reporting, and configurable defaults without fragmenting the product
- Run discovery with end users and business stakeholders
- Participate in deals to identify product gaps affecting wins
- Own workflow design and pressure-test builds before release
- Drive adoption with Sales, Customer Success, and Implementation after launch
- Own features spanning Payments, Onboarding, and Integrations
- Define data and analytics product strategy and work closely with executive leadership
Requirements
What you’ll need- 7+ years in product management owning a customer-facing app, workflow, or experience product
- Ideally experience at a high-growth B2B SaaS company
- Outcome-first track record with end-to-end ownership of business and customer metrics
- Experience building workflow products for professional users at single-site and enterprise scale
- Point of view on permissions and configurability without fragmenting the product
- Experience treating onboarding, activation, and support as product surfaces
- Commercial instinct and experience identifying product gaps that affect deals and customer retention
- Technical fluency in data models and workflow tradeoffs
- Ability to answer questions in SQL
- Experience with direct integrations, real-time practice data, and overnight data syncs
- Dental, healthcare, RCM, payments, billing, consumer checkout, multi-location, multi-tenant, agency-style, or intelligence-layer experience is a bonus
Benefits
Comp & perks- Equity
- Healthcare benefits
- Competitive compensation
- Collaborative team environment
- Direct executive visibility
- Founding ownership and opportunity to define product strategy
- Meaningful work improving financial intelligence for dental practices
- Real product-market fit and opportunity to scale an existing product