Vocational Services Program Aide

Peckham, Inc.

. Provide vocational support for team members and Human Services staff .

Posted 10/7/2026full-timeLansing • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in vocational support, including training, mentoring, and crisis intervention, while effectively collaborating with team members and stakeholders. Capable of implementing behavioral techniques and monitoring client progress to achieve organizational goals.

Highest-signal resume keywords

Vocational SupportBehavior Management TrainingMicrosoft Office ProficiencyCertified Employment Support ProfessionalCrisis Intervention Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ScanningFile ReviewJob Skill DevelopmentClient Progress MonitoringEmployment VerificationBackground EvaluationNew-Hire OrientationAction Plan AssistanceTime ManagementProblem Solving

Soft Skills

Effective CommunicationMentoringCoachingTeam CollaborationFeedback Provision

Tools & Technologies

Microsoft OfficeSharePointWorkdayMicrosoft TeamsElectronic File Systems

Certifications & Qualifications

First Aid/CPR CertificationMental Health First Aid Certification

Industry Keywords

Human ServicesVocational RehabilitationSocial WorkPsychologyBehavioral Techniques

About the role

Key responsibilities & impact

Provide vocational support for team members and Human Services staff
Scan documents and complete file reviews
Assist team members with training and job skill development
Follow up on team member goals and provide triage support
Implement behavioral techniques
Monitor and document client progress
Provide daily feedback and case notes
Collaborate with Vocational Services Specialists, supervisors, trainers, and other stakeholders
Assess for accommodations and provide first-line support
Monitor client progress through discussions with team members, specialists, and supervisors
Provide intensive one-on-one job training assistance
Assist with crisis intervention
Assist with CIP goal completion and Action Plans after progressive discipline
Complete employment verifications
Assist with background evaluation and investigation support
Maintain positive relationships with work-related professionals
Obtain baseline information regarding work speeds, behaviors, and physical abilities/tolerances
Assist with new-hire orientation and training support
Occasionally monitor vacant caseloads during Vocational Services Specialists’ absence
Maintain a safe and clean work environment
Promote Peckham’s vision, values, and services
Assist in maintaining organization-wide quality standards
Perform other duties as assigned

Requirements

What you’ll need

High School diploma
1-2 years of work experience in Human Services
Must pass and maintain security background checks
Proficiency in Microsoft Office software such as Word, Excel and Outlook
Proficiency in, or ability to learn, SharePoint software
Experience with Workday, Microsoft Teams, or other electronic file systems preferred
Degree or education in vocational rehabilitation, social work, psychology, or a related field preferred
Behavior Management Training, Therapeutic Physical Intervention Training, and First Aid/CPR training preferred
Certified Employment Support Professional and Mental Health First Aid certifications preferred, or able to obtain upon employment
Ability to communicate effectively in both verbal and written forms
Experience in mentoring, coaching, and giving feedback
Ability to manage time effectively
Ability to solve problems and work successfully on a team

Benefits

Comp & perks

Reasonable accommodations for individuals with disabilities
Equal opportunity employment
Assistance with the application process for qualified individuals with disabilities
Staff positions provide support within the rehabilitation mission