Collections Specialist

Pedcor Homes Corporation

. Manage assigned delinquency and collection activities across assigned multifamily properties .

Posted 10/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing delinquency and collection activities for multifamily properties, ensuring compliance with Fair Housing requirements while maintaining accurate records and effective communication with residents and teams.

Highest-signal resume keywords

Multifamily Resident Accounts ManagementRent CollectionDelinquency ManagementProperty Management SystemsProcess Analysis and Redesign

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Delinquency TrackingAccount ReviewData-Driven Decision MakingDocumentation PreparationCompliance Monitoring

Soft Skills

Strong OrganizationAttention to DetailEffective CommunicationFollow-Through

Industry Keywords

Fair Housing ComplianceCollection ActivitiesResident CommunicationProcess ImprovementAdministrative Burden Reduction

About the role

Key responsibilities & impact

Manage assigned delinquency and collection activities across assigned multifamily properties
Monitor delinquent accounts and maintain accurate, current reports
Track progress against approved collection and delinquency targets
Contact residents about past-due balances, document communications and commitments, and follow up on unresolved accounts
Review accounts for incorrect charges, payments, credits, and other discrepancies; coordinate corrections
Communicate regularly with onsite and regional teams
Coordinate notices or actions requiring local delivery or management approval
Prepare documentation and coordinate with legal or eviction service providers for referred accounts
Identify rent assistance resources and coordinate with residents and property teams
Support resolution of post-move-out balances and coordinate with collections agencies
Identify recurring issues and process gaps; report recommendations to the Central Services Program Manager
Apply company policies and approved procedures consistently and escalate compliance concerns
Contribute process improvements during and after the pilot to reduce site-staff administrative burden and create a scalable collections model

Requirements

What you’ll need

Experience with multifamily resident accounts, rent collection, delinquency management, or a related function preferred
Strong organization, attention to detail, communication, and follow-through
Ability to work across multiple properties and maintain accurate records
Comfort using property management systems and reports to identify issues and monitor results
Process analysis and redesign
Data-driven decision making
Written and verbal communication
Compliance with applicable federal, state, and local laws, including Fair Housing requirements