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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical quality management, accreditation readiness, and regulatory compliance, with a strong focus on Joint Commission standards and clinical auditing processes. Proven ability to translate complex requirements into actionable policies and protocols while maintaining effective communication and collaboration across teams.
Highest-signal resume keywords
Clinical Quality ManagementJoint Commission ReadinessClinical AuditingRegulatory ComplianceStrong Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Clinical AuditsQuality Program ManagementPolicy DevelopmentProtocol AdherenceAccreditation PreparationDocumentation AuditingData AnalysisCorrective Action ImplementationSystemic Gap IdentificationReport Delivery
Soft Skills
OrganizedAccountableIndependent WorkComfort with AmbiguityIterative Problem Solving
Certifications & Qualifications
Active Clinical License (LCSW, LPC, LMFT, RN, Licensed Psychologist)
Industry Keywords
Behavioral Health CareSubstance Use Disorder (SUD)Accreditation RequirementsRegulatory StandardsQuality and Safety Committee
About the role
Key responsibilities & impact- Lead clinical quality and accreditation readiness for Pelago's care programs
- Run clinical audits across the care team
- Co-lead the Quality and Safety Committee
- Serve as the clinical lead for Joint Commission readiness, from policy development through survey day
- Turn audit results and committee decisions into updated policies, protocols, and care team tools
- Confirm that changes improved care
- Prepare Quality and Safety Committee meetings, turn discussions into decisions and owners, and track follow-through
- Own required clinical policies, run mock audits, drive corrective action, and serve as the clinical point of contact during surveys
- Translate Joint Commission requirements into practical guidance
- Audit documentation, clinical reasoning, protocol adherence, and member interactions
- Deliver reports with patterns and recommendations
- Identify systemic gaps in policy, tooling, training, or process
- Propose updates with clinical, product, and operations partners
- Maintain current knowledge of regulatory, licensing, and accreditation requirements
Requirements
What you’ll need- 3+ years in clinical quality, compliance, or auditing, including hands-on experience running clinical audits, managing a quality program, and/or preparing for accreditation or regulatory surveys (Joint Commission, CARF, or similar)
- An active, unrestricted clinical license in good standing (e.g., LCSW, LPC, LMFT, RN, or licensed psychologist)
- Familiarity with substance use disorder (SUD), mental health, or broader behavioral health care
- Proven ability to work independently
- Strong written communication
- Organized and accountable
- Comfort with ambiguity and iteration
- Candidates must be located in the United States
Benefits
Comp & perks- Generous and meaningful equity package
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend to support continued learning and career development
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
- Incentive bonus program
- Comprehensive benefits
- Incentive pay applicable to eligible roles