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Commercial Sales Consultant
Pella Windows & Doors of North Carolina and Southwest Virginia. Build the Pella brand as a premier commercial window and door solutions provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial sales and technical product knowledge, with a strong focus on customer relationship management and consultative selling techniques. Proven ability to achieve sales goals, manage complex accounts, and collaborate effectively with cross-functional teams.
Highest-signal resume keywords
Commercial Sales ExpertiseCustomer Relationship ManagementConsultative Sales ApproachBlueprint InterpretationNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goal AchievementTechnical Product ExpertiseContract AnalysisProblem-Solving SkillsCustomer Service Excellence
Soft Skills
Networking SkillsTrust BuildingCollaborationAdaptabilityCommunication Skills
Tools & Technologies
CRM ToolsMicrosoft OfficeSmart Devices
Industry Keywords
Fenestration SolutionsCommercial Building CodesArchitectural FirmsBuilder Home ShowsSales Projects
About the role
Key responsibilities & impact- Build the Pella brand as a premier commercial window and door solutions provider
- Achieve individual sales and customer satisfaction goals
- Prospect for and secure new business through networking, referrals, and face-to-face meetings
- Generate growth within existing accounts through trust and long-standing partnerships
- Represent Pella at architecture/design firms, professional groups, commercial association meetings, and builder home shows
- Use a consultative sales approach to recommend fenestration solutions
- Leverage Pella team members and departments for specific product requirements
- Ensure quotes and orders are accurate and comply with company processes
- Respond to customer concerns and coordinate resources for first-time resolution
- Maintain expertise on Pella products and services, competitive landscape, and commercial building codes
- Educate customers on manufacturer installation guidelines and measure openings for accurate ordering and applications
- Collaborate with Operations teams on after-sale service and installations
- Work with Accounts Receivable on billing and payment issues
- Use CRM tools to manage customer interactions and proactively communicate
- Spend a minimum of 60% of time in the field at customer sites generating account growth and prospecting
- Meet or exceed sales goals and manage larger, more complex accounts and projects
- Serve as a role model and subject matter resource
Requirements
What you’ll need- Bachelor’s degree from four-year college or university; or two to four years related experience, including commercial sales and technical product expertise, or equivalent combination of education and experience/expertise
- Motor vehicle record must comply with company requirements
- Ability to manage multiple tasks in an environment of constant interruptions and prioritize responsibilities
- Ability to read and analyze documents related to contracts and work documents
- Ability to write reports and business correspondence
- Ability to verbally present information and respond to questions from customers, managers, and the general public
- Must present a clean and neat physical appearance and strictly abide by company dress code
- Ability to solve practical and arithmetic problems and deal with a variety of concrete variables where only limited standardization exists
- Ability to drive an automobile and meet the stated physical demands, including lifting up to 50 pounds occasionally
- Ability to drive to showrooms, job sites, customer/contractor locations, and company functions
- Travel expectations are around 50%-75%
- Proven success in securing and managing strategic, more complex sales projects
- Ability to negotiate, build value, address objections, and close sales
- Ability to build customer trust and develop long-standing partnerships and referrals
- Networking skills and ability to relate to a variety of customers
- Ability to manage lengthy sales cycles and provide superb customer service
- Ability to work collaboratively with cross-functional departments and builders, architects, sub-trades, and owners
- Strong analysis and problem-solving skills
- Ability to accurately read, interpret, and take-off blueprints and engineering drawings
- Ability to adapt to changing processes and priorities
- Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Benefits
Comp & perks- Individualized talent development plans
- Cross-functional experiences
- Opportunities for career advancement through personal and professional development
- Recognition as a great place to work and employer awards (Newsweek, Forbes, Glassdoor)