Order Entry Associate

Pella Windows & Doors of North Carolina and Southwest Virginia

. Prepare and verify domestic quotes through PQM software, including variance quotes .

Posted 11/5/2026full-timePella • Iowa • United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preparing and verifying quotes using PQM software while maintaining strong customer relationships and effectively communicating technical information about Pella products. Proficient in analyzing documentation and adhering to strict turnaround times for quote completion.

Highest-signal resume keywords

PQM Software ProficiencyArchitectural Plan InterpretationCustomer Relationship ManagementQuote Preparation and VerificationBasic Math Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quote PreparationVariance QuotesDocument AnalysisTechnical CommunicationBasic Math Concepts

Soft Skills

Effective CommunicationProblem-SolvingAttention to Detail

Tools & Technologies

PQMOSCWordExcelPowerPoint

Certifications & Qualifications

One Year Certificate from College or Technical SchoolAssociate's Degree (A.A.)

Industry Keywords

National AccountsCustomer ServicePella ProductsArchitectural ServicesStandard Work Documents

About the role

Key responsibilities & impact

Prepare and verify domestic quotes through PQM software, including variance quotes
Receive and act on contacts from National Accounts and National Account Sales Representatives regarding existing quotes and new quote requests
Maintain customer relationships with internal and external customers
Analyze consumer documentation accurately and professionally
Work with National Accounts and Architectural Services on special Pella product requests
Initiate quotes from emails, architectural plans, and window schedules, checking dimensions and pricing
Revise existing quotes as needed
Complete quotes within a stringent 24-hour turnaround time
Develop working knowledge of Pella products and accessories to communicate accurately about technical issues
Maintain detailed notes of communications and assist with training new department personnel
No supervisory responsibilities

Requirements

What you’ll need

One year certificate from college or technical school; or Associate's Degree (A.A.) or equivalent from a two-year college or technical school is preferred
Three to six months related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret Architectural Plans, emails, Standard work documents, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to calculate discounts and apply basic math concepts
Ability to apply common sense understanding and deal with problems involving several concrete variables in standardized situations
Computer skills with PQM, OSC, Word, Excel, and PowerPoint
Must meet the physical demands, including occasional lifting or moving up to 25 pounds
Must be local to the Pella, IA area because on-site training is required

Benefits

Comp & perks

Healthcare
Dental
Vision
Paid vacation
Generous 401(k) plan
Tuition assistance
Supplemental earnings such as overtime