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Residential Sales Consultant
Pella Windows & Doors of North Carolina and Southwest Virginia. Achieve individual sales and customer satisfaction goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on customer satisfaction, effective communication, and the ability to manage multiple priorities in a fast-paced environment. Proficient in utilizing CRM systems and digital tools to enhance customer interactions and drive sales success.
Highest-signal resume keywords
Sales ExperienceCustomer Relationship Management (CRM)Negotiation SkillsCommunication SkillsProduct Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProcessQuote PreparationLead GenerationProblem-SolvingOrganizational SkillsTechnical Product KnowledgeMicrosoft Office ProficiencyDigital Tools Proficiency
Soft Skills
Customer ExperienceTrust BuildingSelf-MotivationResilienceEnthusiasm
Tools & Technologies
CRM SystemsMobile Technology
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
Window ReplacementDoor ReplacementResidential ConstructionCommunity EngagementHome Shows
About the role
Key responsibilities & impact- Achieve individual sales and customer satisfaction goals
- Conduct in-home consultations using a structured sales process
- Identify customer needs and recommend customized window and door replacement solutions
- Drive toward first-visit closes, with effective follow-up as needed
- Generate self-sourced leads through networking, referrals, and community engagement
- Prepare accurate quotes and orders following company procedures
- Address customer concerns and partner with internal teams for resolution
- Maintain availability for evening and weekend appointments
- Stay current on product knowledge and market competition
- Manage customer interactions using CRM and digital tools
- Represent the company at events, home shows, and community engagements
- Meet directly with homeowners throughout the Chicago territory
Requirements
What you’ll need- Bachelor’s degree or 1–2 years of sales experience (or equivalent combination)
- Valid driver’s license with acceptable driving record
- Ability to manage multiple priorities in a fast-paced environment
- Proven ability to build trust quickly and deliver a strong customer experience
- Excellent communication, presentation, and closing skills
- Strong negotiation skills and ability to overcome objections
- High energy and enthusiasm for meeting new people and networking
- Self-motivated with the ability to work independently
- Resilient, goal-oriented, and driven to succeed in a commission-based environment
- Strong problem-solving and organizational skills
- Comfortable learning technical product information related to residential construction
- Proficiency with Microsoft Office, mobile technology, and CRM systems
- Professional appearance and customer-facing demeanor
- Ability to travel locally within the Chicago area
- Comfortable with physical activity including driving, walking job sites, and occasional lifting
Benefits
Comp & perks- Uncapped commission
- Mileage reimbursement for travel within your territory
- Home-based role with schedule flexibility
- High earning potential driven by performance
- Individualized talent development plans
- Cross-functional experiences
- Opportunities for career advancement
- Personal and professional development