Residential Sales Consultant

Pella Windows & Doors of North Carolina and Southwest Virginia

. Achieve individual sales and customer satisfaction goals and objectives .

Posted 10/13/2026full-timeRemote • Iowa • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales processes and customer engagement, with a strong ability to present solutions, negotiate effectively, and achieve sales goals. Proficient in managing customer interactions and maintaining product knowledge to drive customer satisfaction and referrals.

Highest-signal resume keywords

Sales Process ExpertiseCustomer Relationship ManagementNegotiation SkillsProblem-Solving SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales TechniquesContract AnalysisReport WritingTechnical Concept GraspCustomer Follow-Up

Soft Skills

Customer ServiceTrust BuildingCommunication SkillsTime ManagementFlexibility

Tools & Technologies

Customer Database SystemsSmart DevicesInternal Software Programs

Industry Keywords

Pella ProductsIn-Home ConsultationsCompetitive LandscapeHome ShowsSales Support Resources

About the role

Key responsibilities & impact

Achieve individual sales and customer satisfaction goals and objectives
Present Pella solutions during in-home consultations using the Pella Residential Sales Process
Strive to close sales during all customer interactions
Ensure quotes and orders are accurate according to the company sales process
Respond to customer concerns and engage sales support resources for first-time resolution
Maintain expertise in Pella products and services and monitor the competitive landscape
Conduct after-sales follow-up and develop leads and referrals
Represent Pella at company-sponsored events, product presentations, and home shows
Use customer database systems to manage interactions and proactively communicate with customers
Build trust and credibility, provide customer service, and generate referrals
Negotiate, build value, address objections, and close sales
Collaborate with Pella team members and customers
Work independently while keeping the manager informed

Requirements

What you’ll need

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience
Motor vehicle record must comply with company requirements
Ability to manage multiple tasks in an environment of constant interruptions and prioritize responsibilities
Ability to read and analyze documents related to contracts and work documents
Ability to write reports and business correspondence
Ability to verbally present information and respond to questions from customers, managers, and the general public
Clean and neat physical appearance and strict adherence to company dress code
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables
Ability to drive an automobile to showrooms, job sites, customer/contractor locations, and company functions
Ability to regularly lift/move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Ability to grasp technical concepts related to general construction
Strong problem-solving skills
Flexible availability for evenings, Saturdays, and weekday customer appointments

Benefits

Comp & perks

Individualized talent development plans
Cross-functional experiences
Opportunities for career advancement through personal and professional development