Strategy and Operations Program Manager

Peloton Consulting Group

. Lead coordination and execution support for internal strategic initiatives across Managed Services, Technical Shared Services, Product Management, AI, Observability, Automated Testing, and other operational programs .

Posted 10/2/2026full-timeRemote • United StatesSeniorLead💰 $130,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive program and project management expertise, with a focus on leading cross-functional initiatives, managing timelines, risks, and stakeholder communications. Proficient in developing executive presentations and operational reporting while driving process improvements and organizational change.

Highest-signal resume keywords

Program ManagementCross-Functional CoordinationProcess ImprovementExecutive Presentation DevelopmentStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementProject ManagementOperational GovernanceRisk ManagementProcess ImprovementAnalytical SkillsProblem-SolvingCritical ThinkingTimeline ManagementWorkflow Documentation

Soft Skills

Facilitation SkillsOrganizational SkillsCommunication SkillsTeamworkIndependence

Tools & Technologies

AgileJiraConfluenceSmartsheetMonday.com

Certifications & Qualifications

PMP Certification

Industry Keywords

SaaSEnterprise TechnologyProfessional ServicesOperational TransformationAI Initiatives

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead coordination and execution support for internal strategic initiatives across Managed Services, Technical Shared Services, Product Management, AI, Observability, Automated Testing, and other operational programs
Establish and maintain program management processes, governance structures, and operating cadences
Manage program scope, timelines, dependencies, risks, and action tracking across concurrent initiatives
Develop integrated project plans, roadmaps, status reporting, and executive dashboards
Facilitate working sessions, leadership reviews, and cross-functional coordination meetings
Drive accountability for deliverables, decisions, and follow-up actions
Identify operational gaps and recommend process improvements
Partner with business, technology, operations, and leadership teams to define objectives, priorities, and success metrics
Support business cases, presentations, workshop materials, and operational documentation
Coordinate initiative intake, prioritization, and resource alignment
Assist with process definition, workflow documentation, and organizational change activities
Support testing coordination, rollout planning, and transition activities for internal tools and platforms
Establish scalable frameworks for internal product management and innovation initiatives
Prepare and deliver executive updates, status reports, and Steering Committee materials
Develop and manage communication plans
Provide structured updates on risks, dependencies, milestones, and decisions
Facilitate discussions and drive meetings toward decisions, ownership, and measurable outcomes

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
7+ years of program/project management experience
Experience leading cross-functional operational or technology initiatives
Experience managing multiple concurrent workstreams and stakeholder groups
Experience supporting organizational process improvement and operational governance efforts
Ability to create structure and drive execution in fast-paced or evolving environments
Experience coordinating across business and technology organizations
Ability to manage timelines, dependencies, risks, and stakeholder communications effectively
Strong facilitation and organizational skills
Experience developing executive presentations, operational reporting, and documentation
Strong analytical, problem-solving, and critical thinking skills
Excellent written and verbal communication skills
Ability to operate independently while managing competing priorities and ambiguity
Alignment with Peloton values: Amplify Ideas, Can-Do Attitude, Teamwork, Integrity, Own Your Voice, and Next-Level Service
Willingness to work across global teams and time zones as needed
PMP certification or similar project/program management certification preferred
Experience supporting internal product management, operational transformation, AI initiatives, or technology operations programs preferred
Experience in consulting, SaaS, enterprise technology, or professional services environments preferred
Familiarity with Agile, Jira, Confluence, Smartsheet, Monday.com, or similar tools preferred
Experience working with globally distributed teams, including North America, India, and Brazil preferred

Benefits

Comp & perks

Medical, dental, and vision insurance
401K with supporting company match
Flexible Spending Program
Technical and business skills training
Performance-based bonus
Paid holidays and PTO
Bonus opportunities
Comprehensive benefits package