Forward Deployed Engineer – Healthcare

Penguin Ai

. Lead onboarding for new clients, including technical setup, KPI planning, and rollout support .

Posted 10/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare technology and technical account management, with a strong focus on client onboarding, use-case design, and data integration. Proven ability to communicate complex concepts effectively to senior stakeholders and translate customer insights into actionable product improvements.

Highest-signal resume keywords

Healthcare Technology ExperienceTechnical Account ManagementData Integration (APIs, ETL, SQL, FHIR, HL7)Customer AdvocacyProactive Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare OperationsRevenue Cycle ManagementAI/ML ConceptsImplementation of AI ProjectsSaaS Environments

Soft Skills

Diplomatic CommunicationEngaging Presentation SkillsUser Training and Enablement

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in EngineeringBachelor's Degree in Data Science

Industry Keywords

Client OnboardingKPI PlanningCustomer FeedbackAccount Expansion OpportunitiesImplementation Lead

Tech Stack

Tools & technologies

ETLSQL

About the role

Key responsibilities & impact

Lead onboarding for new clients, including technical setup, KPI planning, and rollout support
Collaborate with customers to design use cases addressing healthcare business problems and delivering measurable impact
Train users, run enablement sessions, and create documentation
Represent customer feedback internally and translate insights into product improvements
Collaborate with Sales, Product, Engineering, and Marketing
Identify and solve potential problems, support renewals, and uncover account expansion opportunities
Serve as implementation lead, use-case architect, technical translator, and customer advocate

Requirements

What you’ll need

5–8 years of experience in healthcare technology, technical account management, or implementation
3–5 years of experience with healthcare operations, including payers, providers, and revenue cycle management
Comfortable with AI/ML concepts and able to explain them
Experience with APIs, ETL, SQL, FHIR, and HL7 data integrations
Proven ability to create engaging materials and present to Senior/C-suite audiences
Proactive problem-solving approach
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field
Experience in SaaS or AI environments is a bonus
Experience implementing AI or automation projects with measurable impact is a bonus
Ability to manage difficult customer situations and push back diplomatically
Ability to translate customer feedback into clear product feature requests

Benefits

Comp & perks

Medical, vision, and dental coverage
Generous vacation policy and company holidays
Front-row seat in one of healthcare's most exciting AI companies