Intelligence Analyst

PenLink

. Prepare and present platform demonstrations to potential customers and partners .

Posted 10/27/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting open-source investigations and OSNIT analysis, with a strong ability to communicate findings effectively to customers and stakeholders. Proficient in customer training and onboarding, with a focus on enhancing user experience and product mastery.

Highest-signal resume keywords

OSNIT AnalysisOpen-Source InvestigationsData Visualization ProductsCriminal Justice DegreeInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OSNIT AnalysisOpen-Source InvestigationsData VisualizationCryptocurrency InvestigationsDark Web Investigations

Soft Skills

Communication SkillsInterpersonal SkillsDetail-OrientedOrganizedResults-Driven

Tools & Technologies

Analyst Notebook

Certifications & Qualifications

Criminal Analyst CertificationIntelligence Analyst Certification

Industry Keywords

Law EnforcementIntelligence OrganizationsCross-Functional TeamsCustomer OnboardingProfessional Events

About the role

Key responsibilities & impact

Prepare and present platform demonstrations to potential customers and partners
Conduct open-source investigations to develop use cases for showcasing
Produce detailed intelligence (OSNIT) reports independently and at the request of sales, customers, and others
Monitor and report on open-source/social media changes, including new platforms and restrictions within existing platforms
Work closely with customers and the sales team to understand operational and technical requirements
Assist with customer onboarding by proactively providing support, guidance on best practices, and relevant use cases
Train and educate customers on the product
Master the product offering and suggest enhancements based on end-user needs
Participate in professional events such as onsite demonstrations and exhibitions
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree, preferably with major in Criminal Justice or a related field
Mandatory: proven track record working as an OSNIT Analyst for 5 years in law enforcement or intelligence organizations
Proven experience conducting open-source investigations and using other OSNIT analysis tools
Proven technology skills and outstanding interpersonal skills
Demonstrated success working with cross-functional teams
Excellent written and verbal communication skills
Ability to travel
Prior experience with data visualization products such as Analyst Notebook
Work experience as an Intel/Criminal Analyst within local, state, or federal law enforcement agencies
Preferred certifications: applicable Criminal or Intelligence Analyst certification (not required)
Basic knowledge or understanding of cryptocurrency and dark web investigations
Results-driven, self-starter, detail-oriented, and organized

Benefits

Comp & perks

Laidback culture
Amazing benefits (not further specified)
Opportunity to positively impact communities and support law enforcement missions