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Director, Product Management – Core Products
Penn Interactive. Define and drive the product strategy and roadmap for Core Products across Identity & Trust, Payments & Fraud, and Internal Tools .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy and roadmap development, with a strong focus on customer journeys and regulatory compliance. Proven ability to lead cross-functional teams and leverage data for decision-making in complex, regulated environments.
Highest-signal resume keywords
Product Management ExperiencePeople Leadership ExperienceProduct Strategy DevelopmentTechnical Fluency with EngineeringCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentData AnalysisKYCFraud ManagementRisk ManagementIdentity VerificationCustomer Journey MappingAPI IntegrationsRegulatory Compliance
Soft Skills
Executive CommunicationAnalytical JudgmentCoaching and DevelopmentStakeholder AlignmentCustomer Experience Focus
Tools & Technologies
Internal ToolsPayment SystemsFraud Detection ToolsCustomer Support PlatformsAnalytics Tools
Industry Keywords
Online GamingFintechFinancial ServicesDigital BusinessesMarketplace Commerce
About the role
Key responsibilities & impact- Define and drive the product strategy and roadmap for Core Products across Identity & Trust, Payments & Fraud, and Internal Tools
- Lead, coach, and develop Product Managers and product leaders, creating clear ownership and accountability
- Own customer journeys including registration, identity verification, account access, funding, withdrawals, and account management
- Build shared capabilities supporting PENN’s online Sportsbook and Casino businesses and connecting digital and retail customer experiences
- Improve payment performance and customer funding experiences while partnering with Fraud and Risk teams
- Partner with Compliance and Responsible Gaming teams to integrate regulatory and customer-protection requirements into product experiences
- Modernize internal tools and workflows for Customer Support, VIP, Fraud, Compliance, and Operations
- Establish KPIs and use customer insights, data, and business impact to prioritize investments and measure outcomes
- Partner with Engineering on platform architecture, scalability, reliability, and third-party integrations
- Align senior stakeholders across Product, Engineering, Design, Analytics, Operations, Compliance, Legal, Finance, and business teams
- Perform other duties as required
Requirements
What you’ll need- 8+ years’ experience in product management
- 2+ years of people leadership experience
- Experience managing managers and senior individual contributors across multiple product areas
- Experience setting product strategy and translating it into focused roadmaps and measurable outcomes
- Experience in identity, authentication, onboarding, KYC, payments, fraud, risk, trust & safety, compliance, or internal tooling
- Strong technical fluency and experience partnering with Engineering on platforms, APIs, integrations, and complex technical systems
- Strong analytical judgment and experience using data to identify opportunities, prioritize investments, and measure business impact
- Ability to balance customer experience, growth, risk, regulatory requirements, and operational needs
- Strong cross-functional leadership and executive communication skills
- Experience operating in complex, regulated, high-transaction, or multi-product environments
- Experience in online gaming, fintech, financial services, marketplaces, commerce, or other regulated digital businesses is a plus
Benefits
Comp & perks- Competitive compensation package
- Comprehensive Benefits package
- Fun, relaxed work environment
- Education and conference reimbursements
- Bonus eligibility for most non-sales positions
- Best-in-class benefits with options and guidance supporting employees physically, financially, and emotionally