Director, Product Management – Growth Platforms

Penn Interactive

. Lead the Growth Platforms organization responsible for technology and data capabilities powering customer growth, engagement, and retention .

Posted 9/16/2026full-timeRemote • United StatesLead💰 $185,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on building data-intensive platforms for customer growth, engagement, and retention. Proven ability to lead cross-functional teams, define product strategies, and leverage customer data for actionable insights.

Highest-signal resume keywords

Product ManagementData ArchitectureCustomer SegmentationStakeholder ManagementExperimentation Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Data PlatformsPromotions ManagementCRM DevelopmentBehavioral Data AnalysisTargeting StrategiesAPIsEvent StreamsDecisioning SystemsData-Driven MarketingMulti-Year Product Strategy

Soft Skills

LeadershipAnalytical JudgmentExecutive CommunicationCross-Functional CollaborationCoaching

Tools & Technologies

Marketing Automation ToolsAnalytics PlatformsCustomer Engagement ToolsLoyalty PlatformsCampaign Management Systems

Industry Keywords

Growth MarketingPersonalizationLifecycle MarketingConsumer PlatformsFintechRetail

About the role

Key responsibilities & impact

Lead the Growth Platforms organization responsible for technology and data capabilities powering customer growth, engagement, and retention
Define and drive product strategy and roadmap across promotions, loyalty, CRM, customer segmentation, and marketing data
Lead development of a unified promotions and offers platform supporting multiple products, channels, customer segments, and promotional mechanics
Build data and segmentation capabilities for customer behavior analysis and actionable audiences
Partner with Marketing to evolve CRM and lifecycle marketing capabilities, including targeting, activation, experimentation, and measurement
Develop shared growth capabilities for online Sportsbook, Casino, digital retail, and loyalty experiences
Build flexible platforms and self-service capabilities for Marketing and business teams to launch, manage, and optimize campaigns and offers
Partner with Data and Engineering on customer data, event architecture, integrations, decisioning, and measurement capabilities
Establish KPIs and experimentation frameworks to measure incremental impact
Lead, coach, and develop Product Managers while growing the team and establishing ownership
Influence and align senior stakeholders across Product, Engineering, Data, Analytics, Marketing, Operations, Finance, and business teams
Perform other duties as required

Requirements

What you’ll need

8+ years’ experience in product management
2+ years of people leadership experience
Experience building data-intensive growth, marketing, promotions, personalization, CRM, loyalty, or customer data platforms at scale
Deep understanding of customer and marketing data, including segmentation, audience creation, behavioral data, activation, experimentation, and measurement
Experience translating large and complex customer datasets into actionable segments, targeting strategies, or personalized customer experiences
Strong technical fluency and experience partnering with Engineering and Data teams on data architecture, platforms, APIs, event streams, integrations, and decisioning systems
Experience building platforms or tools used by Marketing, CRM, Growth, or other internal teams to create and manage customer experiences
Ability to define a multi-year product strategy and translate it into focused roadmaps and incremental business value
Strong analytical judgment and experience using experimentation and measurement to understand incremental impact and optimize investments
Ability to operate across customer experience, technology, data, marketing, and business strategy and align cross-functional teams
Strong executive communication and stakeholder-management skills
Experience with large-scale consumer platforms, marketplaces, commerce, fintech, travel, loyalty, retail, or sophisticated personalization and lifecycle marketing capabilities is a plus

Benefits

Comp & perks

Competitive compensation package
Comprehensive Benefits package
Fun, relaxed work environment
Education and conference reimbursements
Best-in-class benefits with options and support for physical, financial, and emotional wellbeing
Bonus eligibility for most non-sales positions