Staff Product Manager, Retail Experiences

Penn Interactive

. Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences from discovery through launch and iteration .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $165,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on consumer mobile and digital products, integrating digital and physical experiences while balancing guest experience with regulatory compliance. Proven ability to lead cross-functional teams and influence stakeholders to drive product vision and strategy.

Highest-signal resume keywords

Product Management ExperienceConsumer Mobile Product OwnershipAPIs And Integrations ExperienceStrong Executive CommunicationAgile Environment Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision DefinitionJourney MappingA/B TestingAnalytics And MeasurementTechnical FluencyRoadmap DevelopmentUser-Centric DesignContent Management ToolsMobile Release ProcessesCross-Functional Team Leadership

Soft Skills

Empathy For End UsersStakeholder ManagementInfluencing SkillsCommunication SkillsCollaboration

Industry Keywords

Hospitality TechnologyRegulated IndustriesGamingFinancial ServicesOperations-Heavy Organizations

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences from discovery through launch and iteration
Champion guests by mapping the full on-property journey and prioritizing product opportunities
Build digital features connecting to the physical environment, including location-aware experiences, property services, personalized offers, and loyalty recognition
Partner with Growth, Core, and Hospitality product teams to create a user-centric experience
Work with Retail Operations and property teams to understand frontline realities, pilot capabilities, and scale rollouts
Partner with Engineering on integrations with property systems, hardware, and third-party services
Own the mobile release process with delivery teams
Develop go-to-market and adoption plans, including content, communications, and in-property activation
Use research, behavioral data, competitive analysis, and experimentation to measure impact and improve the experience
Balance guest experience goals with regulatory, compliance, and responsible gaming requirements
Turn stakeholder needs into focused strategy and roadmaps
Influence and align senior stakeholders across Product, Engineering, Design, Data, Marketing, Operations, Compliance, Finance, and property teams
Perform other duties as required

Requirements

What you’ll need

7+ years of product management experience
Track record of owning consumer mobile or digital products from strategy through launch and iteration at scale
Experience building guest-, customer-, or member-facing products connecting digital and physical experiences
Strong product sense and deep empathy for end users
Ability to translate research and journey mapping into clear priorities
Ability to define product vision and strategy and translate them into focused roadmaps
Experience leading cross-functional teams through influence in an agile environment
Familiarity with iOS and Android release processes
Familiarity with content management and configuration tools supporting go-to-market delivery
Strong technical fluency and experience with APIs, integrations, and platform architecture
Experience using A/B testing, analytics, and measurement
Experience with operations-heavy, multi-location organizations and frontline adoption
Strong executive communication and stakeholder-management skills
Experience in hospitality technology or regulated industries such as gaming or financial services is a plus

Benefits

Comp & perks

Competitive compensation package
Fun, relaxed work environment
Education and conference reimbursements
Opportunities for career progression and mentoring others
Best-in-class benefits for eligible employees, including personalized physical, financial, and emotional support options
Bonuses for most non-sales positions