Trading Operations Associate

Penn Interactive

. Assist Traders with identifying, documenting, and escalating issues within the team .

Posted 9/23/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$50,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive sports knowledge, particularly in major professional sports leagues, along with strong communication skills to assist traders and support customer experience. Proficient in monitoring and testing app features while ensuring compliance and effective issue resolution.

Highest-signal resume keywords

Extensive Sports KnowledgeSports Betting ExperienceClear Communication SkillsIPhone and Android ProficiencyCompliance Checks

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Issue DocumentationApp Feature TestingMarket MonitoringContent ReviewData Provider Communication

Soft Skills

Effective CommunicationProblem Resolution

Industry Keywords

Sports LeaguesEsports KnowledgeComplianceMarket SubmissionsCross-Functional Collaboration

Tech Stack

Tools & technologies

Android

About the role

Key responsibilities & impact

Assist Traders with identifying, documenting, and escalating issues within the team
Support verification, adjustment, and creation of Sport and Competition setups across environments
Help test and monitor app features to ensure proper functionality and navigation
Contribute to Compliance checks, market submissions, and post-release testing
Communicate with data providers and support ticketing
Review betting content daily
Monitor pre-game and in-play markets
Complete cross-functional assignments with Compliance, Marketing, and Product
Assist Customer Experience with issue resolution
Perform other duties as assigned

Requirements

What you’ll need

Post-secondary degree, or equivalent work experience
Must be able to work weekends, evenings and holidays
Extensive sports knowledge, particularly with regards to the four major professional sports leagues
Esports knowledge considered an asset
Sports betting knowledge and experience would provide added value
Clear and effective communication skills
Must be computer savvy
Experience using iPhone and Android devices

Benefits

Comp & perks

Competitive compensation package
Comprehensive Benefits package
Fun, relaxed work environment
Education and conference reimbursements
Benefits options and support tools personalized to employees’ physical, financial, and emotional needs
Bonus eligibility for most non-sales positions