Trading Operations Associate

Penn Interactive

. Assist Traders with identifying, documenting, and escalating issues within the team .

Posted 9/23/2026full-timeRemote • United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive sports knowledge, particularly in major professional sports leagues, along with strong communication skills to assist in troubleshooting and issue resolution within sports betting operations. Proficient in supporting compliance checks and monitoring app features for optimal functionality.

Highest-signal resume keywords

Sports KnowledgeSports Betting ExperienceClear Communication SkillsProblem-SolvingCustomer Experience Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Issue DocumentationCompliance ChecksMarket SubmissionsPost-Release TestingApp Feature TestingContent ReviewTroubleshootingCross-Functional Collaboration

Soft Skills

Effective CommunicationTeam Collaboration

Tools & Technologies

IPhoneAndroid Devices

Industry Keywords

Sports LeaguesEsportsRisk and Trading OperationsBetting ContentOperational Sports Betting Platforms

Tech Stack

Tools & technologies

Android

About the role

Key responsibilities & impact

Assist Traders with identifying, documenting, and escalating issues within the team
Support verification, adjustment & creation of Sport & Competition setups across environments
Help test and monitor app features to ensure proper functionality and navigation
Contribute to Compliance checks, market submissions, and post-release testing
Communicate with data providers and support ticketing
Daily review of betting content
Monitor pre-game and in-play markets
Perform cross-functional assignments with Compliance, Marketing & Product
Assist Customer Experience with issue resolution
Perform other duties as assigned
Support the 24/7 Risk and Trading Operations team in troubleshooting and escalating issues across operational sports betting platforms

Requirements

What you’ll need

Post-secondary degree, or equivalent work experience
Must be able to work weekends, evenings and holidays
Extensive sports knowledge, particularly with regards to the four major professional sports leagues; esports knowledge considered an asset
Sports betting knowledge & experience would provide added value
Clear and effective communication skills
Must be computer savvy
Experience using iPhone and Android devices

Benefits

Comp & perks

Competitive compensation package
Comprehensive Benefits package
Fun, relaxed work environment
Education and conference reimbursements
Bonus eligibility for most non-sales positions
Best-in-class benefits with options, expert guidance, and always-on tools supporting employees physically, financially, and emotionally