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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service within the healthcare industry, with a focus on building consultative relationships and educating healthcare professionals about renal nutrition therapies. Proficient in managing patient census and driving referral growth while ensuring customer satisfaction.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExcellenceRegistered DietitianRenal Nutrition KnowledgeMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementPatient EducationReferral Growth StrategiesConsultative Relationship BuildingClinical Nutrition Knowledge
Soft Skills
Interpersonal SkillsOral CommunicationWritten CommunicationOrganizational SkillsProblem-Solving Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
Bachelor’s DegreeRegistered DietitianRegistered Nurse
Industry Keywords
Healthcare IndustryDialysisNephrologyIDPNIPN
About the role
Key responsibilities & impact- Manage current business by meeting and exceeding goals
- Educate clinicians in determining eligible patients for Pentec Health therapies
- Increase census and manage existing business while enhancing customer service
- Create and maintain consultative relationships with Dialysis Unit personnel, including RDs, RNs, Unit and Facility Managers, Social Workers, and Nephrologists
- Maintain and expand patient census for IDPN and IPN therapies in the assigned territory
- Collaborate with Pentec Health departments to maximize customer satisfaction and business results
- Increase referral growth in existing accounts and expedite conversion of referrals to starts
- Conduct customer visits and communicate with customers, Customer Service, and other internal functions
- Participate in local and regional conferences
- Educate nephrologists and dialysis unit personnel about services and supporting resources
- Coordinate educational programs for current customers
- Perform additional sales activities regarding expansion offerings within the Clinical Nutrition business line
- Complete other assigned duties and special projects
Requirements
What you’ll need- Bachelor’s degree or equivalent professional/clinical work experience
- Minimum 3 years of sales experience, preferably in the healthcare industry
- Registered Dietitian or Registered Nurse with at least 2 years practical experience in renal nutrition/dialysis is a plus
- Valid State Driver’s license with proof of state minimum vehicle insurance
- Exceptional performance in sales or customer service
- Ability to work independently and as part of a team
- Strong interpersonal skills
- Strong oral and written communication skills
- Excellent planning, organizational, time management, and problem-solving skills
- Detail oriented with impeccable follow-up skills
- Proficiency in Microsoft Office including Word, Excel, and PowerPoint
- Must be located near Richmond, VA
- Ability to work hours of operation 8:30–5:00 pm
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k match
- PTO
- Paid holidays
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Comprehensive compensation package