HR Generalist

Pentera

. Serve as a trusted first point of contact for employees on routine HR matters across the employee lifecycle, including benefits, leave, policies, onboarding, offboarding, employment documentation, and HR processes .

Posted 11/12/2026full-timeBurlington • Massachusetts • United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in US Benefits Administration, Employee Lifecycle Processes, and HR Policies while fostering a positive employee experience through effective communication and cross-functional collaboration.

Highest-signal resume keywords

US Benefits AdministrationEmployee Lifecycle ProcessesHR PoliciesCross-Functional CollaborationEmployee Self-Service Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationOpen EnrollmentLeave ManagementVendor CoordinationDocumentation ManagementPerformance-Cycle Administration

Soft Skills

Exceptional Communication SkillsAttention to DetailCustomer-Centric ApproachEmpathy

Tools & Technologies

HR PortalKnowledge Bases

Industry Keywords

People OperationsHR GeneralistEmployee EngagementTalent Development

About the role

Key responsibilities & impact

Serve as a trusted first point of contact for employees on routine HR matters across the employee lifecycle, including benefits, leave, policies, onboarding, offboarding, employment documentation, and HR processes
Own US benefits administration, including new enrollments, qualifying life events, open enrollment, renewals, employee support, and coordination with brokers and vendors
Partner closely with HRBPs to support business needs, employee engagement, talent development, and other people initiatives
Own and continuously improve HR self-service resources, including the HR portal, FAQs, benefits guides, policy information, onboarding materials, and employee communications
Partner cross-functionally to resolve employee issues efficiently and ensure a consistent, positive employee experience
Contribute to a high-performing, inclusive, and engaging workplace culture through thoughtful day-to-day employee support and people programs
Support additional People operations activities, including performance-cycle administration, documentation management, and HRBP projects as needed

Requirements

What you’ll need

Must be based in Burlington, MA
2+ years of experience in People Operations or as an HR Generalist within a growing technology environment
Hands-on experience with US benefits administration, open enrollment, leave management, and vendor coordination
Strong working knowledge of employee lifecycle processes, HR policies, and employment documentation
Proven experience building or maintaining employee self-service resources, HR portals, or knowledge bases
Demonstrated ability to collaborate cross-functionally with Payroll, Finance, Legal, and IT
Exceptional communication skills, strong attention to detail, and an empathetic, customer-centric approach to employee support

Benefits

Comp & perks

Competitive compensation package
Comprehensive and attractive benefits package designed to support well-being and growth