Program Coordinator

People

. Coordinate training programs from post-sale handover through to successful completion .

Posted 9/15/2026full-timeLisbon • PortugalJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management and program coordination skills, with a focus on client success and operational efficiency. Proficient in managing multiple stakeholders and projects while ensuring high-quality training delivery and instructor management.

Highest-signal resume keywords

Project ManagementProgram CoordinationClient SuccessStakeholder ManagementBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationProject ManagementOperations ManagementTraining DeliveryProcess Improvement

Soft Skills

Organizational SkillsProactive Problem SolvingEffective CommunicationDecision MakingNetworking

Industry Keywords

Training ProgramsInstructor ManagementClient EngagementFeedback AnalysisOperational Insights

About the role

Key responsibilities & impact

Coordinate training programs from post-sale handover through to successful completion
Translate client requirements and commercial commitments into clear delivery plans, managing timelines, stakeholders, and day-to-day execution
Coordinate instructors, participants, platforms, materials, logistics, and reporting
Act as a key point of coordination between clients, instructors, Sales, and internal teams
Identify risks and bottlenecks and proactively drive solutions
Source, select, onboard, and manage instructors across different subject areas and program types
Build and maintain a pipeline of teaching talent
Ensure instructors are prepared and supported to deliver high-quality training
Monitor teaching quality and feedback, addressing issues and identifying opportunities for improvement
Improve how the company attracts, evaluates, manages, develops, and retains its teaching workforce
Develop better processes, documentation, and ways of working
Use feedback and operational insights to identify recurring issues and drive practical improvements
Take ownership of projects that make Delivery operations more scalable, efficient, and reliable
Report directly to the Head of Delivery

Requirements

What you’ll need

2–5 years of experience in Project Management, Program Coordination, Operations, Client Success, Consulting, or another execution-focused role
Highly organized and comfortable managing multiple projects, stakeholders, and deadlines simultaneously
Confident communicating directly with clients and other external stakeholders
Proactive, structured, and comfortable taking ownership and making decisions
Interest in building and managing a strong network of instructors and external collaborators
Comfortable operating in a fast-moving environment where priorities can shift and processes are continuously evolving
Excellent written and verbal communication skills in Portuguese and English
Based in Lisbon or able to work from the Alvalade office at least 2 days per week

Benefits

Comp & perks

Hybrid work model with a minimum of 2 days per week in the Alvalade office
Health Insurance
Meal Allowance (as per company policy)
Urban Sports Club Subscription
Extra vacation days (your birthday + one extra during Christmas week)
Hybrid work & flexibility
A collaborative, fast-moving environment where ownership and ideas matter
A fast-paced environment with room to grow, learn, and take on increasing responsibility