Payroll Resolution Specialist

PeopleCare Health Services

. Provide focused support with scheduling exceptions, manual timesheets, visit verification, and payroll readiness during the transition from Catalyst to AlayaCare .

Posted 10/10/2026part-timeColorado Springs • Colorado • United StatesMid-LevelSenior💰 $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and visit verification processes, ensuring accurate caregiver payment and billing through meticulous review and resolution of exceptions. Proficient in managing payroll readiness and maintaining communication with caregivers and clients.

Highest-signal resume keywords

Scheduling Exception ResolutionVisit VerificationPayroll ReadinessDiscrepancy IdentificationRemote Work Capability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Timesheet ManagementVisit Record CorrectionException MonitoringData ReviewProblem Solving

Soft Skills

Detail-OrientedEffective CommunicationInterpersonal Skills

Tools & Technologies

AlayaCareCatalyst

Industry Keywords

Caregiver PaymentBillingOperational Support

About the role

Key responsibilities & impact

Provide focused support with scheduling exceptions, manual timesheets, visit verification, and payroll readiness during the transition from Catalyst to AlayaCare
Review, investigate, and resolve assigned scheduling and visit exceptions
Monitor outstanding exceptions and help ensure they are fully processed before payroll deadlines
Follow up by phone with caregivers, clients, or appropriate internal team members when additional information is needed
Review missed clock-ins, missed clock-outs, missed visits, incomplete visit records, and other visit-verification issues
Verify available information before correcting visit records or routing them for approval
Identify discrepancies that could result in incorrect caregiver payment or unsupported billing
Occasionally assist with other scheduling or operational needs at the manager's direction, secondary to payroll, exception-resolution, and timesheet responsibilities

Requirements

What you’ll need

Experienced and detail-oriented
Ability to review, investigate, and resolve scheduling and visit exceptions
Ability to monitor outstanding exceptions and meet payroll deadlines
Ability to follow up by phone with caregivers, clients, or internal team members
Ability to review missed clock-ins, missed clock-outs, missed visits, incomplete visit records, and visit-verification issues
Ability to verify information before correcting visit records or routing them for approval
Ability to identify discrepancies affecting caregiver payment or billing
Availability to work Sunday–Tuesday
Must be able to work remotely from Colorado, with occasional office or training needs

Benefits

Comp & perks

Remote / work-from-home arrangement
Occasional office or training needs
Temporary assignment through December 31, 2026