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Senior Business Development Manager – ITIL
PeopleCert. Oversee all activities within India to help expand the India market.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and market expansion, particularly in the ITIL product space, while effectively managing relationships with corporate and government entities. Proficient in strategic selling, channel development, and mentoring teams to achieve sales targets.
Highest-signal resume keywords
Business DevelopmentITIL Product KnowledgeRelationship ManagementSales StrategyAdvanced English Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentChannel DevelopmentConsultative SellingSales StrategyMarket PenetrationLead ManagementNegotiation SkillsTarget AchievementPipeline ManagementCultural Adaptability
Soft Skills
Communication SkillsMentoringSelf-StarterEntrepreneurial MindsetCross-Cultural Collaboration
Tools & Technologies
Microsoft Dynamics CRMECDL AdvanceCRM SoftwareTrade Show ParticipationEvent Coordination
Certifications & Qualifications
Post-Graduate DegreeMBALanguageCert C2 LTELanguageCert C2 IESOL
Industry Keywords
ITILEducation MarketConsultingExamination SectorTechnology Background
About the role
Key responsibilities & impact- Oversee all activities within India to help expand the India market.
- Connect with corporates, government entities and other professional organizations to grow awareness and market size of PeopleCert products.
- Work closely with partner organizations in India to help them sell more ITIL products.
- Forge and nurture relationships with senior decision-makers to promote ITIL products.
- Mentor and guide a commercial and events team to achieve defined goals and objectives.
- Build and manage a strong pipeline of leads and key accounts.
- Maintain and achieve maximum B2B market penetration of ITIL products through a target-driven sales strategy.
- Coordinate activities with the company's operations base, considering local market conditions and culture.
- Plan and organize a personal sales strategy by maximizing Return on Time Investment for the territory/segment.
- Monitor progress against daily, weekly, and monthly targets and report to Headquarters.
- Facilitate and expedite resolution of customer problems and complaints with support teams.
- Participate in trade shows, language education events, and strategic forums across the region.
- Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth.
- Align work and presence with PeopleCert's core values.
Requirements
What you’ll need- Post-graduate degree is a must in IT, preferably an MBA.
- Over 8-10 years' experience in driving new business development at corporate level, with proven track record in driving successful business development transactions.
- Awareness of ITIL® is desirable but not an absolute must.
- A self-starter with an entrepreneurial bent of mind who can work across different cultures to help grow the market.
- Sound understanding of channel development, strategy selling principles, partnership strategy and consultative selling.
- Superb relationship, communication, and negotiation skills in working with executives, external constituents, and other business functions at all levels of seniority and different cultures.
- Exposure in the Education market, Consulting or Examination / Certification sectors in previous role(s) as well as prior experience in international corporate environments will be considered an asset. Preference will be given to candidates from IT Consulting and/or Technology backgrounds.
- Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
- Advanced computer literacy is required. ECDL Advance level certification is desirable.
- Experience in Microsoft Dynamics CRM or similar software will be considered an asset.
Benefits
Comp & perks- Competitive remuneration package
- Work in an international, dynamic and fun atmosphere
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
- 100% Virtual Hiring Process