CRM Project Manager – Contract

peopleworth

. Build, test, optimise, and troubleshoot HubSpot workflows and automation.

Posted 11/11/2026contractRemote • South AfricaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring, testing, and troubleshooting HubSpot workflows and automations, while effectively managing CRM improvement projects and stakeholder communications. Strong focus on data quality, process optimization, and integration with sales and marketing platforms.

Highest-signal resume keywords

HubSpot Workflow ConfigurationCRM Data Quality ManagementStakeholder Requirement GatheringHubSpot Integrations ExperienceProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HubSpot WorkflowsCRM ConfigurationHubSpot Custom PropertiesHubSpot Sales HubHubSpot Marketing HubHubSpot ReportingHubSpot DashboardsProblem-SolvingData TroubleshootingAutomation Optimization

Soft Skills

Clear CommunicationStakeholder ManagementProblem-Solving Skills

Tools & Technologies

ZapierMakeJiraTrelloAsanaClickUp

Certifications & Qualifications

HubSpot Academy Certifications

Industry Keywords

CRM Improvement ProjectsIntegration IssuesData GovernanceUser RequirementsTesting and Validation

About the role

Key responsibilities & impact

Build, test, optimise, and troubleshoot HubSpot workflows and automation.
Translate business and user requirements into practical CRM configurations and improvements.
Coordinate CRM improvement projects from requirements gathering through testing, implementation, and follow-up.
Configure and maintain pipelines, custom properties, forms, lists, segments, reports, dashboards, and other HubSpot functionality.
Investigate workflow failures, integration issues, data inconsistencies, and recurring CRM problems.
Support and maintain integrations between HubSpot and connected sales, marketing, and operational platforms.
Test and validate HubSpot workflows, integrations, and configuration changes before implementation, ensuring solutions meet business requirements and function correctly.
Identify opportunities to improve automation, simplify processes, and strengthen CRM data quality.
Work directly with stakeholders to understand pain points, clarify requirements, and implement appropriate CRM solutions.
Manage competing CRM priorities, timelines, dependencies, and stakeholder updates.
Maintain clear documentation of configurations, changes, processes, issues, testing, and key decisions.
Support day-to-day CRM users where required while maintaining a strong focus on platform improvement and project delivery.

Requirements

What you’ll need

Approximately 2 to 3 years of hands-on HubSpot experience, ideally in a professional or client-facing environment, including independently configuring, testing, and troubleshooting CRM workflows and automations.
Strong practical experience building, editing, testing, and troubleshooting HubSpot workflows.
Experience creating and maintaining HubSpot custom properties across contacts, companies, or deals.
Working knowledge of HubSpot Sales Hub and Marketing Hub.
Practical experience working with HubSpot integrations or connected sales and marketing tools.
Practical experience coordinating CRM or systems-related projects, including gathering requirements, tracking tasks, managing timelines and dependencies, communicating with stakeholders, and supporting delivery through implementation.
Experience gathering stakeholder requirements and translating them into system or process changes.
Experience working with HubSpot reporting, dashboards, pipelines, users, teams, or permissions.
Good understanding of CRM data quality, governance, and the importance of maintaining accurate and consistent records.
Ability to demonstrate or clearly explain HubSpot workflows, integrations, or CRM configurations personally built and implemented, including the requirements, approach taken, testing completed, and outcomes achieved.
Strong problem-solving skills with confidence investigating unfamiliar CRM issues.
Clear written and verbal communication skills, particularly when working with non-technical stakeholders.
Experience with Zapier, Make, or similar integration tools would be advantageous.
Familiarity with HubSpot APIs, webhooks, or custom-code workflows would be advantageous.
Experience using project-management tools such as Jira, Trello, Asana, or ClickUp would be advantageous.
Experience supporting multiple business stakeholders or client environments would be advantageous.
Relevant HubSpot Academy certifications would be advantageous but are not essential.

Benefits

Comp & perks

Collaborative, people-centred performance culture.
Opportunities to grow in a fast-paced environment.