Salesforce Delivery Lead

Pepperstone

. Lead sprint planning, backlog refinement, daily stand-ups, retrospectives and other key agile ceremonies .

Posted 9/30/2026full-timeMelbourne • AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Salesforce delivery projects, managing agile ceremonies, and developing high-performing teams. Proficient in Salesforce architecture and administration, with a strong focus on stakeholder communication and service quality improvement.

Highest-signal resume keywords

Salesforce Project DeliveryAgile Project ManagementPeople ManagementStakeholder ManagementJira and Confluence Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ArchitectureSalesforce ConfigurationSalesforce AdministrationAgile MethodologiesSAFe FrameworkNexus FrameworkLeSS FrameworkPerformance ManagementGoal SettingMetrics and Reporting

Soft Skills

FacilitationCoachingCommunicationCollaborationContinuous Improvement

Tools & Technologies

JiraConfluenceService DeskAdvanced Roadmaps

Industry Keywords

Financial ServicesRegulated EnvironmentDelivery LifecycleChange ManagementTeam Development

About the role

Key responsibilities & impact

Lead sprint planning, backlog refinement, daily stand-ups, retrospectives and other key agile ceremonies
Shape and maintain the Salesforce delivery roadmap based on business priorities, technology strategy and team capacity
Manage delivery risks, dependencies, blockers and changes throughout the delivery lifecycle
Align squad priorities with Salesforce release cycles, platform upgrades and integration dependencies
Lead and develop a globally distributed team of Salesforce Administrators
Oversee recruitment, onboarding, performance, goal setting and career development across the admin team
Act as the primary escalation point for Salesforce administrative support issues
Improve service quality, team effectiveness and delivery visibility through meaningful metrics and reporting
Ensure requirements, acceptance criteria and sprint goals are clearly understood
Maintain high standards across Salesforce security, compliance and platform best practice
Coordinate releases, stakeholder communications and change management
Build a culture of collaboration, accountability, continuous improvement and psychological safety

Requirements

What you’ll need

Proven experience as a Delivery Lead, Scrum Master, Product Owner or Agile Project Manager
Demonstrated people management experience, including recruitment, performance management and team development
Experience delivering Salesforce projects or leading Salesforce platform teams
Strong understanding of Salesforce architecture, configuration and administration
Experience working in an agile environment with frameworks such as SAFe, Nexus or LeSS
Strong facilitation, coaching and stakeholder management skills
Experience working with cross-functional technology teams
Confidence using Jira, Confluence, Service Desk and Advanced Roadmaps
Ability to communicate clearly across technical and business audiences
Experience delivering a major capability uplift or working within financial services or another regulated environment would be highly regarded

Benefits

Comp & perks

Competitive salary structure including company bonus scheme
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
Ongoing personal development & learning opportunities
15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
3 paid volunteering days per year & Workplace Giving Program
Frequent events and celebrations including a standard weekly social
Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
Best in class end of trip facilities including bicycle parking, change rooms & showers
A full stocked kitchen, onsite coffee machines with locally sourced coffee beans and curated specialty teas