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About the role
Key responsibilities & impact- Achieve quality objectives and oversee workload to promote timely development and resolution of multiple administrative actions within an investigation
- Mentor and guide the administrative action team
- Guide investigation teams on requirements for pursuing an administrative action
- Act as a point of contact for the manager
- Work with CMS on proceeding with and finalizing administrative actions
- Assist team members with workflow and administrative action development
- Review workloads during workload meetings, assist with prioritization, and conduct quality control for staff
- Monitor the quality of WMM/UCM
- Monitor timeliness for case updates and escalate to management as necessary
- Monitor administrative action progress to ensure timeframes and metrics are met
- Participate in investigation-requested meetings to discuss administrative actions
- Participate in CMS high-priority projects and provide direction to the team
- Develop efficient workflow processes and evaluate their effectiveness
- Research issues and draw conclusions
- Present concerns, regulatory violations, and alleged fraud schemes or scams to defraud the Government
- Organize case files and document investigative steps
- Compose correspondence and reports
- Report team work activity on a timely basis
- Document QC results in WMM according to record type
- Coordinate coverage with other designated leads during absences
Requirements
What you’ll need- Minimum of 8 years with BS/BA or 12 years of experience and a HS Diploma
- 8 years of relevant investigative experience required
- Knowledge of Medicare requirements, laws, rules and regulations related to payment of services billed to the Program
- Medicare claims processing knowledge
- Strong communication and organization skills
- Strong PC knowledge and skills
- US citizenship required
- Experience in reviewing claims, performing medical reviews, and/or developing fraud cases
- CFE or AHFI certification a plus
- Ability to perform research and draw conclusions
- Ability to present issues of concern, citing regulatory violations and alleging schemes or scams to defraud the Government
- Ability to organize a case file and accurately and thoroughly document all steps taken
- Ability to compose correspondence and reports
- Ability to communicate effectively, internally and externally
- Ability to interpret laws and regulations
- Ability to handle confidential material
- Ability to report work activity on a timely basis for the team
- Ability to work independently and as a member of a team to deliver high-quality work
- Ability to attend meetings, training, and conferences; overnight travel may be required
- Ability to document QC results in WMM according to record type
- Ability to coordinate with other designated leads for coverage during absences
Benefits
Comp & perks- Telework available from East Coast
- Employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay
- Equal opportunity employment, including disability and protected veterans, or other characteristics protected by law
