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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise-level system implementations and optimizing business workflows, with a strong focus on establishing UAT governance frameworks and aligning technical solutions with strategic business objectives. Proven ability to mentor teams and advise executive stakeholders on complex initiatives.
Highest-signal resume keywords
Enterprise-Level System ImplementationsUser Acceptance Testing (UAT) GovernanceScaled Agile Framework (SAFe)Software Development Lifecycles (SDLC)Interpersonal and Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process OptimizationRequirements Lifecycle ManagementSystem Architecture AssessmentWorkflow Framework DevelopmentQuality Assurance Standards
Soft Skills
MentoringAdvising Senior StakeholdersNegotiationBriefing Skills
Tools & Technologies
JiraConfluenceALMTestRailServiceNow
Certifications & Qualifications
CBAPPMI-PBASAFe AgilistSAFe PractitionerSAFe PO/PM
Industry Keywords
Federal Medicare Claims ProcessingFISSMCSDMECWF
Tech Stack
Tools & technologiesSDLCServiceNow
About the role
Key responsibilities & impact- Lead evaluation, optimization, and transformation of business systems and workflows
- Act as strategic partner and primary liaison between business stakeholders and technical teams
- Drive the requirements lifecycle for complex initiatives
- Identify strategic process improvements
- Mentor junior team members
- Advise cross-functional executive stakeholders and leadership teams on high-priority, multi-system initiatives
- Convert broad business goals into functional specifications, architectural priorities, and technical standards across enterprise platforms
- Assess enterprise-wide system architectures and core business processes
- Identify strategic gaps, systemic risks, and cross-functional inefficiencies
- Formulate and recommend scalable future-state workflow frameworks
- Establish Quality Assurance and User Acceptance Testing (UAT) governance frameworks
- Partner with cross-functional leadership and solution architects to align complex system modifications with enterprise standards
- Define and institute enterprise documentation standards and methodology guidelines
- Direct talent enablement strategies and best practices to improve business analysis capability
Requirements
What you’ll need- 8+ years of experience with a BS/BA degree, 6+ years with a Master's degree, or 12+ years with a High School diploma/GED
- Experience advising on and shaping large-scale or enterprise-level system implementations, enterprise modernization initiatives, or complex legacy software transformations
- Experience defining enterprise UAT strategies, establishing end-to-end testing governance models, and driving complex multi-system validation and executive sign-off
- Deep expertise in software development lifecycles (SDLC)
- Extensive experience with Scaled Agile Framework (SAFe), Scrum, or hybrid development environments
- Exceptional interpersonal, negotiation, and briefing skills
- Ability to advise senior/executive stakeholders and align competing organizational priorities
- Ability to translate complex technical architecture into strategic business value
- Must possess or be able to obtain a Public Trust security clearance
- US Citizen
- Preferred: Expert capability with Jira, Confluence, ALM, TestRail, or ServiceNow
- Preferred: Federal Medicare claims processing experience, including FISS, MCS, DME, or CWF
- Preferred: CBAP, PMI-PBA, SAFe Agilist, SAFe Practitioner, or SAFe PO/PM certification
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account
- Short-term disability
- Long-term disability
- Employee Assistance Program (EAP)
- Parental leave
- 401(k)
- Paid time off (PTO) for vacation
- Company-paid holidays
- Potential eligibility for overtime
- Potential eligibility for shift differential
- Potential eligibility for a discretionary bonus