Field Services Technician

Peraton

. Lead and support site surveys, site preparation, and system installation activities .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Voice Communication Switch (VCS) systems, telecommunications infrastructure, and VoIP technologies, with a strong focus on system cutovers, troubleshooting, and compliance with safety and operational standards. Proven ability to provide customer support, maintain technical documentation, and collaborate effectively in field environments.

Highest-signal resume keywords

Voice Communication Switch (VCS) SystemsSystem CutoversTelecommunications InfrastructureVoIP TechnologiesTroubleshooting and Diagnostic Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Voice Communication Switch (VCS) SystemsSystem CutoversTelecommunications InfrastructureVoIP TechnologiesCabling StandardsPower ValidationNetworked Voice SystemsTest Equipment UsageTechnical Problem-SolvingDocumentation and Reporting

Soft Skills

Customer ServiceCommunication SkillsAttention to DetailTime ManagementTeam Collaboration

Tools & Technologies

Diagnostic ToolsField Test Equipment

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Legacy Voice PlatformsSystem InstallationPreventive MaintenanceOperational StandardsSite Security

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Lead and support site surveys, site preparation, and system installation activities
Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
Perform decommissioning of legacy voice communication systems
Conduct independent system testing and validation for power installation compliance, cabling integrity and standards adherence, and equipment and site specification alignment
Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
Use diagnostic tools to identify and resolve voice, network, and hardware faults
Support preventive maintenance and system health checks
Provide on-site customer support and end-user orientation/training as needed
Maintain accurate technical documentation, service reports, and cutover records
Ensure compliance with safety protocols, site security, and operational standards
Coordinate with engineers, program teams, and other field technicians during deployment activities

Requirements

What you’ll need

5 years with BS/BA; 3 years with MS/MA; 0 years with PhD; 7 years with AS; 9 years in lieu of degree
US Citizen with the ability to obtain/maintain a public trust clearance
Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
Experience supporting system cutovers, migrations, or technology refresh efforts
Knowledge of telecommunications infrastructure
Knowledge of VoIP technologies
Knowledge of cabling standards and power validation
Knowledge of networked voice systems
Strong troubleshooting and root-cause diagnostic skills
Experience using test equipment and diagnostic tools in field environments
Familiarity with operational environments where uptime and reliability are critical
Excellent technical problem-solving ability
Strong customer service and communication skills
Ability to work independently in remote field locations
Strong documentation and reporting discipline
High attention to detail and adherence to procedures
Effective time management and ability to meet deployment timelines
Team-oriented mindset with ability to collaborate across technical disciplines
Ability to travel up to 95%

Benefits

Comp & perks

Potential eligibility for overtime
Shift differential may be available
Discretionary bonus may be available