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Peraton

Production Support Analyst Intern

Peraton

. Support the County of San Diego Contract from June 2027 to August 2027 .

Posted 9/30/2026internshipSan Diego • California • United StatesEntry Level💰 $25 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and troubleshooting skills while providing leadership visibility into service health through effective dashboard and reporting solutions. Proficient in utilizing ticketing systems and monitoring tools to support incident management and track SLA performance.

Highest-signal resume keywords
Proficiency In ExcelExperience With ServiceNowDashboard Experience With Power BIFamiliarity With ITIL ConceptsExposure To Monitoring Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Analytical SkillsTroubleshooting SkillsDashboard ReportingData AnalyticsSQL
Soft Skills
Clear Written Communication
Tools & Technologies
ServiceNowPower BITableauCloudWatchSplunk
Certifications & Qualifications
ITIL 4 Foundation
Industry Keywords
Incident ManagementSLA PerformanceCounty OperationsAI Application In Software Development

Tech Stack

Tools & technologies
ServiceNowSplunkSQLTableau

About the role

Key responsibilities & impact
  • Support the County of San Diego Contract from June 2027 to August 2027
  • Support incident management
  • Track SLA performance
  • Build dashboards and executive reports
  • Provide leadership visibility into service health across County operations
  • Work alongside Peraton professionals on real projects that modernize County services
  • Contribute to emerging work applying AI to how software is designed, built, and delivered

Requirements

What you’ll need
  • US Citizenship
  • HS Diploma and some advanced level training
  • Current undergraduate or graduate student
  • Completed progress toward or pursuing a degree in Information Technology, Information Systems, Computer Science, Data Analytics, or a related field
  • Analytical and troubleshooting skills
  • Proficiency in Excel
  • Clear written communication
  • Experience with ServiceNow or another ticketing system
  • Familiarity with ITIL concepts; ITIL 4 Foundation is a plus
  • Dashboard or reporting experience with Power BI or Tableau
  • Exposure to monitoring tools such as CloudWatch or Splunk, or SQL

Benefits

Comp & perks
  • Full-time (40 hours/week) for a 10-week summer internship
  • Hybrid work arrangement based in San Diego, CA
  • Potential eligibility for overtime, shift differential, and a discretionary bonus in addition to base pay
  • Equal opportunity employment, including disability and protected veterans