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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and operational support capabilities across finance, proposals, pricing, and human resources, with a focus on effective communication and risk management. Proficient in managing contractual deliverables and collaborating with technical teams to enhance program performance.
Highest-signal resume keywords
Active SECRET Government Security Clearance5 Years Experience With Microsoft Tools SuiteExperience With SharePointITIL v4 Foundation CertificationExperience Presenting Performance Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document DevelopmentContract ManagementPerformance Metrics AnalysisRisk ManagementTask Prioritization
Soft Skills
Clear CommunicationCollaboration
Tools & Technologies
JiraServiceNow IT Service ManagementMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Certifications & Qualifications
ITIL v4 Foundation Certification
Industry Keywords
Program ManagementGovernment ContractingRisk ManagementPerformance ImprovementStakeholder Engagement
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Provide administrative and operational support to line management across finance, proposals, pricing, contracting, and human resources
- Support program delivery and execution to achieve program goals
- Coordinate service and product deliveries, delivery activities, documentation, invoicing, warranty status, and related tasks
- Review and submit travel approval requests and post-travel reports
- Review and approve travel expense reports
- Manage contractual deliverables, track and report due dates, validate content with subject matter experts, and lead work product reviews
- Coordinate internal and external reporting for the Contract Status Report, award fee self-assessment, and Program Management Report
- Gather and review content and prepare presentations with program leadership and subject matter experts
- Gather and maintain stakeholder kudos about the program and team members
- Support the CAEIO Risk Management program by creating, updating, and managing risks and issues in Jira
- Facilitate and support monthly Risk Management meetings
- Support senior leadership with ongoing deliverables, activities, and additional tasks
- Collaborate across program teams to gather and document performance improvements and achievements
Requirements
What you’ll need- Bachelor’s degree and 5 years of experience, or Associate’s degree and 7 years of experience, or High School Diploma/Equivalent and 9 years of experience
- U.S. citizenship
- Active SECRET Government Security Clearance
- 5 years of experience developing and maintaining documents showcasing the performance of a system, team, or program
- 5 years of experience working with the Microsoft tools suite, including Excel, Word, and PowerPoint
- Experience with SharePoint, including Lists, webparts, and folders
- Experience working with technical teams to gather requirements for reports and dashboards
- Ability to manage multiple tasks and priorities effectively
- Clear and effective communication
- ITIL v4 Foundation certification or higher preferred
- One or more years of experience with ServiceNow IT Service Management dashboards and reports preferred
- Ability to analyze dashboard and report data to identify trends and make recommendations preferred
- Experience presenting performance metrics and analysis to program leadership or government customers preferred
Benefits
Comp & perks- Flexible core work schedule
- Fully remote work arrangement
- Occasional onsite meetings, training, or customer support activities
- Potential eligibility for overtime
- Potential eligibility for shift differential
- Potential eligibility for discretionary bonus
