Senior Account Director

Peraton

. Serve as the single point of accountability for the full Texas Private Cloud contract .

Posted 10/8/2026full-timeRemote • Texas • United StatesSenior💰 $176,000 - $282,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing large-scale government IT managed services contracts, ensuring service-level achievement and customer satisfaction. Proven ability to lead in complex multi-vendor environments while maintaining strong executive relationships and accountability.

Highest-signal resume keywords

Account Director ExperienceProgram Director ExperienceSLA Performance ManagementRelationship ManagementExecutive Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementService Delivery ManagementBilling ManagementCustomer Satisfaction ManagementMulti-Vendor IT Environment Management

Soft Skills

Strong CommunicationLeadershipRelationship ManagementExecutive Presence

Certifications & Qualifications

PMP CertificationITIL Foundation

Industry Keywords

Government IT ContractsPublic Sector ITService LevelsAccountabilityTexas State Government

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Serve as the single point of accountability for the full Texas Private Cloud contract
Serve as the single point of contact for all DIR communications concerning the Agreement
Act on behalf of Peraton in all day-to-day matters pertaining to the Agreement
Manage day-to-day service delivery, billing, and relationship management
Ensure DIR customer satisfaction and attainment of all Service Levels
Serve as the primary executive-facing representative and relationship leader for DIR
Provide leadership across a complex, multi-vendor/MSI IT environment
Drive accountability for contract performance, service-level achievement, and customer outcomes

Requirements

What you’ll need

16 years of experience, may have management experience
10+ years of experience managing large-scale government IT managed services contracts, preferably contracts valued at $50M+ per year
Prior experience serving as an Account Director, Program Director, or equivalent leadership role on Texas state government or other large public-sector IT contracts
Demonstrated experience serving as the single point of accountability in complex multi-vendor/MSI IT environments
Strong executive presence and demonstrated ability to serve as the primary face of the organization to DIR leadership and other senior stakeholders
Experience managing SLA performance and customer satisfaction within complex, multi-tower IT programs
Demonstrated ability to manage day-to-day service delivery, billing, client relationships, and contractual performance
Strong communication, leadership, relationship-management, and executive stakeholder-management skills
Ability to represent Peraton effectively with senior government executives and other key stakeholders
Must be a US Citizen
PMP certification preferred
ITIL Foundation preferred

Benefits

Comp & perks

Employees may be eligible for overtime
Employees may be eligible for shift differential
Employees may be eligible for a discretionary bonus
Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law