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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing business and technical processes to define system requirements and specifications, while effectively communicating technical concepts to diverse stakeholders. Proficient in dashboard design, KPI tracking, and leading cross-functional teams to support system implementations and process improvements.
Highest-signal resume keywords
Business Process AnalysisRequirements GatheringDashboard DesignLean Six Sigma CertificationStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Information SystemsTechnical SpecificationsProcess DocumentationKPI TrackingSOP WritingChange ManagementData AnalysisWorkflow DesignProgram ManagementSystem Implementation
Soft Skills
Excellent CommunicationProject ManagementConsensus BuildingIndependent WorkTraining Facilitation
Tools & Technologies
DashboardsReporting ToolsData Visualization SoftwareCollaboration PlatformsProject Management Software
Certifications & Qualifications
Lean Six Sigma CertificationPublic Trust Clearance
Industry Keywords
Federal ProgramsAviationDefenseTechnical ProgramsProcess Improvement
About the role
Key responsibilities & impact- Define the scope and objectives of business information systems in line with business plans and industry requirements
- Study business operations and translate them into system requirements and specifications
- Gather stakeholder information and evaluate operational objectives, output requirements, and formats
- Analyze business and technical processes to design new or modified business information processing systems
- Provide technical guidance on the business implications of applying systems
- Create detailed specifications including requirements, workflows, data definitions, and acceptance criteria
- Build and maintain dashboards, KPIs, and recurring status reports for program leaders
- Document standard operating procedures and lead user training
- Support go-live and adoption of new or updated systems
- Coordinate with vendors, developers, compliance teams, and program stakeholders
- Support proposal efforts with workforce, staffing, and process planning
Requirements
What you’ll need- Minimum of 12 years of relevant experience with a BS/BA degree, or 10 years with an MS/MA degree, or 7 years with a PhD, or 16 years without a degree
- Demonstrated experience analyzing business and technical processes and translating them into requirements and detailed specifications
- Experience gathering requirements from multiple stakeholders, including senior and executive leaders, and building consensus
- Strong reporting and metrics skills, including dashboard design and KPI tracking
- Experience writing SOPs, process documentation, and training materials
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
- Ability to work independently, manage multiple concurrent projects, and meet deadlines
- Active Public Trust clearance, or the ability to obtain and maintain one
- Experience supporting federal, aviation, defense, or other cleared technical programs
- Experience supporting large proposals, including workforce planning and staffing readiness
- Lean Six Sigma certification (Yellow Belt or higher) or equivalent process-improvement training
- Master's degree in business, human resources, data analysis, information systems, or a related field
- Experience leading cross-functional or multi-region teams, including offshore development teams
- Experience with change management during acquisitions, mergers, or major system rollouts
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account
- Short-term disability
- Long-term disability
- Employee assistance program (EAP)
- Parental leave
- 401(k)
- Paid time off (PTO) for vacation
- Company paid holidays
- Potential overtime eligibility
- Potential shift differential
- Discretionary bonus eligibility
