Senior Program Operations Analyst

Peraton

. Support the FAA BNATCS CTO organization as a key member of the BNATCS CTO Operations team .

Posted 9/15/2026full-timeUnited StatesSenior💰 $104,000 - $166,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills to effectively manage action items, deadlines, and deliverables across multiple teams. Proficient in utilizing collaboration tools and establishing operational processes to enhance program coordination and stakeholder engagement.

Highest-signal resume keywords

Program CoordinationProject Management SupportMicrosoft 365 ProficiencyAtlassian Confluence ExperienceStrong Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementOperations ManagementAction Item ManagementDeadline ManagementDocumentation Standards

Soft Skills

Organizational SkillsInterpersonal CommunicationAttention to DetailInfluencing Skills

Tools & Technologies

JiraConfluenceSharePointMicrosoft TeamsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

FAA Public Trust Suitability

Industry Keywords

Stakeholder EngagementOperational ProcessesMeeting CoordinationLeadership BriefingsProgram Materials

About the role

Key responsibilities & impact

Support the FAA BNATCS CTO organization as a key member of the BNATCS CTO Operations team
Establish and maintain structure, coordination, documentation, and execution discipline across the technical organization
Manage action items, commitments, decisions, ownership, due dates, status, and closure
Follow up with action owners and stakeholders to drive commitments to completion and identify overdue, blocked, or at-risk activities
Coordinate and schedule meetings across internal teams, leadership, customers, and partner organizations
Develop agendas, capture meeting notes, document decisions, identify follow-up requirements, and maintain records
Maintain visibility into priorities, milestones, roadmap activities, deliverables, dependencies, and commitments
Coordinate communication between technical workstreams, operations personnel, leadership, and stakeholders
Organize operational information in Jira, Confluence, SharePoint, Microsoft Teams, Planner, and other collaboration platforms
Establish and improve operational processes, templates, meeting structures, trackers, documentation standards, and communication practices
Prepare status updates, leadership briefings, operational reports, roadmap reviews, and recurring program materials

Requirements

What you’ll need

Minimum of a Bachelor’s degree with 8+ years of experience, Master’s degree with 6+ years, or PhD with 3+ years
4 additional years of relevant experience may be considered in lieu of a degree
Demonstrated ability to stay synced with leadership
Experience in operations, program coordination, project coordination, program management support, recruiting operations, business operations, staff operations, or a similar environment managing multiple concurrent activities and stakeholders
Ability to manage action items, deadlines, deliverables, priorities, and follow-up activities across multiple individuals or teams
Experience translating loosely structured discussions into clear actions, owners, deadlines, and documented decisions
Strong organizational skills and attention to detail
Strong written communication skills and ability to capture complex discussions in concise meeting notes, decisions, actions, and follow-up requirements
Strong interpersonal communication skills and ability to work effectively with technical personnel, managers, senior leaders, customers, and external stakeholders
Ability to influence and professionally hold peers and stakeholders accountable
Proficiency with Microsoft 365 collaboration tools, including Outlook, Teams, Word, Excel, and PowerPoint
Experience with Atlassian Confluence and Jira
US citizenship
Ability to obtain and maintain an FAA Public Trust suitability

Benefits

Comp & perks

Potential eligibility for overtime
Potential eligibility for shift differential
Potential eligibility for a discretionary bonus
Equal opportunity employment and commitment to a diverse and inclusive workplace