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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in site reliability engineering and DevOps practices, with a strong focus on operational health, incident management, and automation. Proficient in managing production infrastructure and implementing observability metrics to enhance service reliability and performance.
Highest-signal resume keywords
Site Reliability EngineeringInfrastructure-As-CodeAWS Commercial and GovCloudCI/CD PlatformsEnterprise Observability Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Site Reliability EngineeringInfrastructure-As-CodeAWS CommercialAWS GovCloudTerraformAnsibleCI/CDLinux AdministrationWindows Server AdministrationScripting
Soft Skills
CollaborationProblem-SolvingOwnership
Tools & Technologies
GitLabJenkinsDynatraceDatadogSplunkOpen TelemetryOpenShiftKubernetes
Certifications & Qualifications
AWS Solutions ArchitectAWS DevOps EngineerAWS SysOpsRed Hat Certified Specialist in ROSARed Hat Certified System AdministratorAzure Administrator AssociateGCP Associate Cloud EngineerDynatrace AssociateDatadog Log Management FundamentalsGitLab CI/CD Associate
Industry Keywords
FISMAFedRAMPNIST 800-53Operational HealthIncident ManagementService ReliabilityCapacity PlanningDisaster RecoveryPerformance TestingOperational Technical Debt
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudGoogle Cloud PlatformJenkinsKubernetesLinuxOpenShiftPythonSplunkTerraformGo
About the role
Key responsibilities & impact- Operate and maintain production infrastructure services and applications, ensuring availability, reliability, performance, security, and operational health
- Monitor services and applications using SLIs, SLOs, dashboards, alerts, and observability tools
- Improve detection, diagnosis, and resolution of operational issues
- Partner with application teams to define observability requirements and implement metrics, logs, traces, dashboards, and alerts
- Manage production incidents and service disruptions, including on-call response, troubleshooting, service restoration, root-cause analysis, and post-incident corrective actions
- Execute application and infrastructure releases through deployment pipelines, including staging and production promotion, validation, rollback, and release troubleshooting
- Manage the operational lifecycle of infrastructure, including upgrades, patching, configuration changes, maintenance, and technology refreshes
- Assess and improve service resilience through capacity planning, performance testing, failure-mode analysis, disaster recovery, backup, failover, and recovery testing
- Identify and address reliability risks and operational technical debt using reliability metrics, incident trends, capacity data, and service health indicators
- Automate operational activities using an everything-as-code approach
- Collaborate with platform engineering and application teams to identify operational requirements and improve environment reliability and operability
Requirements
What you’ll need- Must be a U.S. Citizen with the ability to obtain and maintain the required Public Trust level clearance
- Bachelor's Degree and 8 years of experience, or a High School diploma/equivalent and 12 years of experience
- 7+ years hands-on experience in site reliability engineering, DevOps, or production systems engineering
- Hands-on experience operating in AWS Commercial and AWS GovCloud, including OpenShift (ROSA) or comparable Kubernetes-based platforms
- Strong infrastructure-as-code experience with Terraform and Ansible/Ansible Tower
- Experience with CI/CD platforms GitLab and Jenkins, including reliability gating and deployment automation
- Proficient in Linux and Windows Server administration
- Experience with enterprise observability tools such as Dynatrace, Datadog, Splunk and Open Telemetry
- Demonstrated ownership of an SLI/SLO and alerting program, including error budgets, alert rationalization, and noise reduction
- Scripting/automation proficiency in Python, Bash, PowerShell, or Go
- Experience operating in federal or regulated environments (FISMA, FedRAMP, NIST 800-53)
- Preferred: AWS Solutions Architect, AWS DevOps Engineer, or AWS SysOps certification
- Preferred: Red Hat Certified Specialist in ROSA or Red Hat Certified System Administrator in OpenShift
- Preferred: Azure Administrator Associate or GCP Associate Cloud Engineer certification
- Preferred: Dynatrace Associate or Datadog Log Management Fundamentals certification
- Preferred: GitLab CI/CD Associate certification or Certified Jenkins Engineer (CJE)
- Preferred: Terraform Associate certification
Benefits
Comp & perks- Eligible for overtime
- Shift differential may be available
- Discretionary bonus may be available
