Forward Deployed Engineer

Perfect Venue

. Work directly with restaurants and venues to understand how they handle inquiries, menus, and follow-up .

Posted 11/11/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $140,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building AI features that enhance user experience, with a strong focus on customer collaboration and measurable outcomes. Proven ability to identify and customize AI solutions based on customer needs, particularly in the hospitality and events sectors.

Highest-signal resume keywords

AI Feature DevelopmentCustomer CollaborationLLM Observability ToolsStartup ExperienceHospitality Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Feature EngineeringProduct DevelopmentCustomization of AI SolutionsData Tracking and ImprovementPerformance Evaluation Writing

Soft Skills

Strong Sense of UrgencyAbility to Move QuicklyProblem-Solving

Tools & Technologies

LLM Observability Tools

Industry Keywords

HospitalityRestaurantsEventsCustomer Success

About the role

Key responsibilities & impact

Work directly with restaurants and venues to understand how they handle inquiries, menus, and follow-up
Identify where AI features fall short for specific customers
Customize AI features to help customers succeed
Track and improve customizations to drive measurable customer outcomes
Turn cross-customer patterns into improvements for the core product
Bring engineering the problems worth solving broadly
Help write evaluations to improve AI performance
Collaborate closely with sales, customer success, and engineering
Spend regular time on-site with customers

Requirements

What you’ll need

4+ years of professional engineering experience building AI features
Experience building products where AI features are core to the user experience
Familiarity with LLM observability tools
Founder experience or experience working at an early-stage startup
Strong sense of urgency and ability to move quickly
Bonus: experience in hospitality, restaurants, or events
Must work in person at the San Francisco office 5 days per week
Expect regular time on-site with customers
Must be authorized to work in the United States without employer sponsorship

Benefits

Comp & perks

Meaningful equity
Medical, vision, and dental with paid premiums for you and cost-sharing for dependents
Flexible PTO
401(k)
Daily lunches when onsite
Unlimited book budget
Company laptop
Complimentary One Medical membership for you and your family
Equal employment opportunities and reasonable accommodations for applicants with disabilities